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Bearings-Online Reviews

4.8 Rating 818 Reviews
95 %
of reviewers recommend Bearings-Online
Company Reviews Metrics
4.8
Based on 818 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Bearings-Online Reviews
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Ibrahim Humadi
Verified Buyer
“Quick service. 😊”
Helpful Report
Posted 4 years ago
Jeffrey Thomas
Verified Buyer
“In a few words. Friendly, very, helpful, informative and very reasonable prices. Could not ask for more.”
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Posted 4 years ago
Graham Stevens
Verified Buyer
“Very good service.”
Helpful Report
Posted 4 years ago
Anonymous
Verified Buyer
“It was very easy to use the website and place an order. The items were delivered very quickly.”
Helpful Report
Posted 4 years ago
Neil Robertson
Verified Buyer
“First class delivery kept in contact with me at all times”
Helpful Report
Posted 4 years ago
Sang Jin Bae
Verified Buyer
“배송도 빠르고 완벽하게 호환 됐네요~~^^ 좋은 제품 감사합니다.”
Helpful Report
Posted 4 years ago
Derek Young
Verified Buyer
“Not received”
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Posted 4 years ago
Andrew Bacon
Verified Buyer
“prompt service and good product”
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Posted 4 years ago
Trevor Gascoyne
Verified Buyer
“Great price very quick delivery absolute credit”
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Posted 4 years ago
Robert Divall
Verified Buyer
“Supreme level of customer service! Good prices and very rapid delivery. Very easy to deal with. RSD”
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Posted 4 years ago
Barrie Shaw
Verified Buyer
“Got what I ordered. A slight problem-paid for first class delivery and waited for over 7 days from notified despatch. Post Office expensive and un- reliable. Bearings online give good value merchandise. -”
Helpful Report
Posted 4 years ago
Deepak Arora
Verified Buyer
“Smooth purchase & delivery”
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Posted 4 years ago
Reginald Patten
Verified Buyer
“excellent service”
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Posted 4 years ago
Rooster
Verified Reviewer
“Great company to deal with. Easy to order item. No hassle with payment. Ridiculously fast delivery. Odered 14.57hrs delivered to South Wales at 11.30hrs following morning. HighlyRecommended.”
Helpful Report
Posted 4 years ago
Mark
Unverified Reviewer
“Thank you for your reply about my order. The genuine bearing part number fitted to the Mule 4010 is 92045-1411. This is the first Kawasaki part number quoted in your description. I did not order the wrong bearing. I ordered the bearing with that part number that wasn't the same as the genuine part. Hence, that is why I was disappointed with the bearing I received, and why it was returned. That is why I requested a postage refund. I hope this makes my position more clear?”
Helpful Report
Posted 4 years ago
Michael Boden
Verified Buyer
“Considering that the order I placed was very low value, they nevertheless gave me a first class service. My order was processed promptly, my goods were despatched within 24 hours and arrived a few days later. Needless to say they were good quality products and did exactly what I needed of them.”
Helpful Report
Posted 4 years ago
Mark
Verified Reviewer
“Ordered a rear axle bearing for a Kawasaki Mule 4010. When it arrived it was only sealed on one side. The original is sealed on both. Rang to check, and was told that is what is was. At the time the description never mentioned this. If it had, I wouldn't have ordered it. After complaining the description has been changed and now states shielded on one side only. Returned the bearing. Didn't get any postage back. £9.44 out of pocket due to miss advertised bearing. Did ask for some 'goodwill' towards postage, but didn't receive a penny. Really poor customer service. Check fully before you order!!”
Helpful Report
Posted 4 years ago
Dear Mark, sorry to see you have posted negative feedback on our site. As discussed over the phone, you ordered from us part number : DAC2552W-11SH2CS25 KOYO Kawasaki Mule / Brute Force Rear Axle Bearing, we supplied to you exactly what you ordered. the bearing you ordered only has 1 shield (open of one side), we supply hundreds of these Koyo bearings to customers throughout Europe and have never had anyone complain that the bearing only has 1 shield. when you called me, you told me that your original bearing had a shield on both ends but you could not tell me the part number of the original bearing that you required, therefore in my opinion you have ordered the wrong bearing and that is the reason that we could not refund you for the postage, but we did refund you for the bearing. After our discussion, we changed the description on the store to state it only has 1 shield so customers like yourself do not experience a problem in the future.
Posted 4 years ago
MARTIN WHITE
Verified Buyer
“vey good service & delivery”
Helpful Report
Posted 4 years ago
Radoslaw Skraburski
Verified Buyer
“Super 100%”
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Posted 4 years ago
Luke Doig
Verified Buyer
“Order next day delivery and payed for , product was out of stock and came the following Thursday with no refund and was told it wasn’t the man on the phones fault it wasn’t in stock”
Helpful Report
Posted 4 years ago
Hi Luke, thanks for your feedback. I am surprised to learn that as it is our company policy to refund postage if the next day delivery not being completed has been our issue. Please accept my sincere apologies for this. Please can you email craig@rmbearings.co.uk and I will arrange for a refund. Kind regards, Craig.
Posted 4 years ago
Bearings-Online is rated 4.8 based on 818 reviews
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