Bearings-Online Reviews

Name: Bearings-Online
Address: Warehouse Twenty Five, 1 Kilspindie Road, Dunsinane Industrial Estate, Warehouse Twenty Five, 1 Kilspindie Road, Dunsinane Industrial Estate, Dundee
Rating: 4.79

4.8 Rating 818 Reviews

95 %

of reviewers recommend Bearings-Online

Company Reviews

Metrics

4.8

Based on 818 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Bearings-Online 5 star review on 20th October 2023

Alex Murchison

Bearings-Online 5 star review on 12th May 2023

IAN JOHN HORWOOD

Bearings-Online 5 star review on 30th April 2022

Alex Carter

Anonymous

Anonymous // 01/01/2019

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“Best ever bearings!”

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Posted 4 years ago

“Proper Timken bearings at the best prices I could find. Delivered super quick. Excellent service.”

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Posted 4 years ago

“Quick international shipping, bearing exactly what I needed for my land Rover. Great experience”

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Posted 4 years ago

“Honestly, I'd love to give these guys 5 stars, but the big problem is their website doesn't tell you if an item is in stock in the way their competitors do. You pay for your parts in advance, only to find that some parts may not be available or it'll take anywhere from a from days to weeks to get them. Not very practical. And being in the USA, they work when we are sleeping and an order placed in the day on say Monday, they may not responds they can't fill the order until Weds, which rolls into Thurs before they can read your response, and each back and forth costs you another day due to the time difference. WHEN they do have all the parts, everything goes quite smoothly, and can take as little as 2 days, but you can never rely on them having everything you need without checking 1st, and you end up having to call in the middle of the night prior to placing an order to check stock because emails may or may not get responded to on the same day and as I said, you lose 2 days, and then another day for your reply to get to them before you even know there's an issue. My most recent order I was going to place turned out one part clearly listed on the website for sale, had to be ordered and it would be a week before it would ship. No mention of that on the website. And meanwhile, you've already paid for it. Arrgh. Though RM's prices were better we were forced to use a more expensive competitor unfortunately. So when things go right, we're very happy, but not knowing or being to rely on that what's shown on the website if actually in stock and emails not always being responded to on the same day, is a big PIA.”

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Posted 4 years ago

Good afternoon, Firstly, many thanks for taking the time to feedback. In reply to your review, our stock is so fast moving that we can never guarantee that it will still be in our warehouse. We have an ecommerce system that only allows an update of live stock twice a week so from time to time we may be in a position where stock required has already been sold. I think this will lead us to stating that on the site so many thanks for your feedback and we hope to see you again soon. Kind regards, Craig.

Posted 4 years ago

“The delivery was great. However, the bearing had grear friction. It slowed down after just a few seconds!”

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Posted 4 years ago

Good afternoon, We're always happy to answer customer queries with regards to performance. Please let us know the bearing details. There are so many factors that could contribute to friction.

Posted 4 years ago

“Great bearings, great price, great service.”

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Posted 4 years ago

“Good pricing and fast delivery to the Netherlands.”

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Posted 4 years ago

“Great service and prices”

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Posted 4 years ago

“had what I needed at fraction of price I had been quoted”

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Posted 4 years ago

“Thanks. Bearings arrived in good time well packed.”

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Posted 4 years ago

“Good products, good comunication and fast shipping! Thanks!”

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Posted 4 years ago

“Easy to order, promptly dispatched and delivered. Good price well packaged.”

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Posted 4 years ago

“good service”

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Posted 4 years ago

“Goods as described and quick delivery. Thank you”

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Posted 4 years ago

“Having earlier ordered and received bearings (6205 C3) to my complete satisfaction, I felt confident to repeat the order. However, I was a bit surprised to receive this time 6205 2RS bearings from which the seals had obviously been removed, and glad that I checked each bearing, as one had not been resealed fully in its wrapping (important in my damp storage conditions).”

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Posted 5 years ago

“excellent service & fast delivery”

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Posted 5 years ago

“A very good selection of items, easy transaction and fast delivery.”

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Posted 5 years ago

“Hello, i did not get a product. What should i do?”

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Posted 5 years ago

Hi Danja, apologies as I have just seen this message now. Let me check this out for you. Please can you provide the email address which made the order? Thanks, Craig - craig@rmbearings.co.uk

Posted 5 years ago

Hi Dajna, I will send you an email, my collegue has previously sent you one. Thanks, Craig.

Posted 5 years ago

“Good bearings, great price and fast shipping. Thanks!”

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Posted 5 years ago

“Superb quality full ceramic 696 bearings, fitted to my tfgear Centre pin fishing reel perfectly. Very fast next day delivery, I will be recommending bearings online to everyone looking for replacements. Will definitely buy from again.”

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Posted 5 years ago

Bearings-Online is rated 4.8 based on 818 reviews