BBQ World Reviews

Name: BBQ World
Address: 54-56 King Street, 54-56 King Street, Lancashire
Rating: 4.82

4.8 Rating 4,329 Reviews

96 %

of reviewers recommend BBQ World

4.8

Based on 4,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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BBQ World 5 star review on 6th March 2025

BBQ World 5 star review on 31st October 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Difficult to put together for me!”

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Posted 1 week ago

“very pleased with the product i purchased. it took about 6 days to arrive.”

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Posted 1 month ago

“Bbq was good quality and arrived quickly. Construction instructions were not intuitive so took an hour to complete”

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Posted 1 month ago

“Good communication, great value. Website could be improved, search specifically is tricky to navigate.”

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Posted 3 months ago

“Orderered two separate items on two orders (a Weber bbq and then a bbq cover). Placing an order, the communication and delivery were all very good. The driver delivering the bbq dropped the pallet exactly where requested. The only reason for not giving a very good review is that I got to the website via Topcashback but neither purchase resulted in a cashback credit. I have appealed both so we wait to see what BBQ World have to say.”

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Posted 3 months ago

“All good re: ordering and delivery, though palletized seemed excessive for a mid-size grill.”

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Posted 3 months ago

“Good website to use and eady to order bruquette selection box at a good price.Fast delivery.”

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Posted 4 months ago

“I got some really good deals in the sale and it arrived next day free. Although I got a great price I clicked on the product through a Google search, after I ordered I discovered that I could have got a further 10% off with a code on the home page. If there is a code displayed on the website I think it should be automatically discounted at checkout. I know this is on me for not checking the home page but I don't understand why it's not automatically applied. I would have cancelled/returned and reordered to get the extra disct but it would have been a lot of hassle for everyone. But having said that the dispatch and delivery was super fast, I didn't expect it to arrive so fast. I also saved a lot off the RRP. I've been to the Dawson's department store in Clitheroe and spent a a good hour or so in there, it's a great independent department store with helpful friendly staff, its definitely worth a visit if you are in the area.”

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Posted 4 months ago

“I would recommend buying from this shop. They care about their customers.”

BBQ World 4 star review on 25th October 2024

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Posted 4 months ago

“BBQ world did everything well, they dispatched my BBQ on the same day, and it was delivered in good condition. I also had to contact BBQ world about my product and the customer service I received was very good, helpful and they managed to solve my problem. The only reason I didn't give a 5* review was the pallet delivery company used (The Pallet Network), has some truly terrible online reviews. From my perspective these reviews aren't 100% warranted, but the key problem with, 'The Pallet Network' is it will send estimated delivery information which just isn't accurate, so you could end up waiting in all day for a delivery which could turn up the following day (which was my experience).”

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Posted 4 months ago

“The heat beads are great for Weber barbecues. Long lasting.”

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Posted 5 months ago

“BBQ world were very helpful and knowledgeable with quite a lot of stock on shop floor delivery was good”

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Posted 6 months ago

“I am pleased with the barbecue purchased from Barbecue World. Barbecue World had a greater diversity of choice compared to some other retail establishments. The product purchased was offered at a very good price”

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Posted 6 months ago

“Very pleased with new BBQ. Excellent packaging and delivery. Took both of us to figure out how to erect the BBQ which wasn't easy. Love the compact size. 3 grills, adequate for us and larger family gatherings. Food cooked really well. Easy to clean,especially when I put tin foil in base to catch fat drips. Stores neatly, not taking up much space as side shelves drop down. Gas bottle hidden from view. Would have liked side shelves to be a bit sturdier, otherwise excellent product.”

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Posted 6 months ago

“Good price, paid extra for the delivery, arrived next day! Well packaged, no damage, but on assembly noticed a chip on the enamel cover, factory defect. Damage reported and a new replacement hood received. Excellent service. Only negative was that I specifically requested a 7.5 ton delivery vehicle due to access ,the large lorry it came on was required to reverse out. Suggest you include a box for delivery instructions on your order site. All in all, very good”

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Posted 7 months ago

“Prompt delivery and quick resolution for a damaged item on delivery. Great after sales - thank you.”

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Posted 7 months ago

“Fast delivery no complaints about the service.”

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Posted 8 months ago

“Excellent and efficient service. Thank you”

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Posted 8 months ago

“Very quick and prompt service”

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Posted 8 months ago

“The outback onyx excel bbq is well built and works a treat. Only complaint is that the packaging could be a bit better. Some of the thinner metal parts were slightly bent in transport but could easily be bent back. Perhaps a little more care in packing.”

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Posted 8 months ago

BBQ World is rated 4.8 based on 4,329 reviews