BBQ World Reviews

Name: BBQ World
Address: 54-56 King Street, 54-56 King Street, Lancashire
Rating: 4.82

4.8 Rating 4,277 Reviews

96 %

of reviewers recommend BBQ World

4.8

Based on 4,277 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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BBQ World 5 star review on 25th November 2024

I LESLIE

BBQ World 5 star review on 31st October 2024

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A good price and speedy delivery”

Helpful Report

Posted 1 year ago

“A shame the BBQ I purchase - Outback, only uses Propane Gas, I am finding it somewhat difficult to exchange my old butane gas bottle for a propane gas bottle”

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Posted 1 year ago

“Excellent service, items arrived on time and very well packaged. Thank you.”

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Posted 1 year ago

“The site was informative and the range of rubs meant I was spoilt for choice! Everything I needed was in stock and promptly delivered. Will be ordering again soon!”

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Posted 1 year ago

“Ordered a BBQ online and requested delivery for the following Friday as we were away. Sent 3 emails replying to the order confirmation email and to their "orders" and "support" email addresses. Had a confirmation email fro. DPD and successfully changed the delivery date to Friday. It was delivered the next day, not the Friday whilst we were away. Asked for it to be collected today and had an email to state it would be collected and they would call to confirm the time. No call, no collection. I was told it was all my fault as I selected the wrong delivery option - I simply selected the free delivery option given to me. No apology, emails all blamed me, multiple failed promises. Absolute shambles, and still not resolved. Avoid at all costs.”

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Posted 1 year ago

“Competitive pricing and good communication. Had an issue with the delivery and a quick email to bbq world had them look into it and refund the delivery charge. Will use again.”

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Posted 1 year ago

“Really pleased with the BBQ I ordered and also how quick it was to arrive at my address in the Highlands! Would definitely recommend and use again myself.”

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Posted 1 year ago

“Very efficient and quick service, I was kept fully informed of delivery etc. All the items came very well packed as well. BBQ world I will definitely use again”

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Posted 1 year ago

“Competitively priced, good choice and prompt delivery.”

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Posted 1 year ago

“Excellent product and very helpful staff - special offer even better. This ios the second BBQ I have bought and the service and delivery has been absolutely first class on both occasions. I recommend them to friends”

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Posted 1 year ago

“Great BBQ, very stylish, works a treat, highly recommended. Very fast delivery.”

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Posted 1 year ago

“Fast, efficient, professional and a good price as well”

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Posted 1 year ago

“No fuss deal, good price ,quick delivery, everything spot on , thanks”

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Posted 1 year ago

“Excellent company to deal with. I ordered a Weber BBQ. Best price I found and next day delivery included.”

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Posted 1 year ago

“Great service, speedy delivery, cheapest price we could find on the market”

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Posted 1 year ago

“Due to DPD delivering my package to a house miles away I had to contact BBQ world. The customer service was fantastic in trying to help me and it was sorted in no time. Will certainly be using again”

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Posted 1 year ago

“Very good range of Weber Barbeques along with accessories covering charcoal/heat beads/fire lighters/cooking implements etc. Delivery provided the cost is over a certain amount is free of charge and usually very efficient, it's a pity that a 10% discount is not available for orders over £50.00 as this could encourage existing and new customers to consider increasing their expenditure”

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Posted 1 year ago

“I bought a BBQ from BBQ world at the end of May. The BBQ arrived damaged, I immediately complained about this to Customer Services and the communication was all very positive and I was assured that I could use the BBQ and the would replace the damaged part. After many back and forward emails and missed promises, at nearly 3 months later I am still in a position where the damaged part has not been replaced. This is not the kind of service I would expect from a company such as BBQ World. All that said, the Louise the Customer Service contact has been very understanding throughout the process and promptly responded to my many emails for help and clarification.”

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Posted 1 year ago

“Excellent service and product first rate”

BBQ World 5 star review on 15th August 2023

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Posted 1 year ago

“good wb site and easy to comunicate”

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Posted 1 year ago

BBQ World is rated 4.8 based on 4,277 reviews