Login
Start Free Trial Are you a business?? Click Here

BBQ World Reviews

4.8 Rating 4,300 Reviews
96 %
of reviewers recommend BBQ World
4.8
Based on 4,300 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read BBQ World Reviews

Write Your review

Good communication via telephone with information of stock. Quickly canceled and refunded for orders that were out of stock so I was able to re-order a grill that was in stock. PALLETWAYS was scheduled to deliver on the 3rd working day after order. That Friday didn’t work for me, so I contacted PALLETWAYS to arrange delivery for the following Monday. Received emails from PALLETWAYS with progress throughout and a phone call from the driver before arrival. Driver placed the pallet exactly where I wanted and was very pleasant. I guess PALLETWAYS delivery experience varies greatly depending on which local depot is making delivery as others reported issues, but my delivery was great. I’m so happy with BBQ World, that I’ve just ordered a garden furniture set from GARDEN FURNITURE WORLD, another DAWSONS DEPARTMENT STORE shop.
Helpful Report
Posted 3 years ago
I pre-ordered a Char Broil Advantage 345s gas BBQ that was set as early may and the order arrived as expected. Great service and delivered on a pallet truck and dropped into my garage. Great service
Helpful Report
Posted 3 years ago
Excellent comms delivered securely on time and in good condition
Helpful Report
Posted 3 years ago
Very quick delivery
Helpful Report
Posted 3 years ago
Very good description of all the products, keenly priced and prompt delivery
Helpful Report
Posted 3 years ago
Pleased with purchase but unable to use yet due to the weather.
Helpful Report
Posted 3 years ago
Ordering process was clear and delivery occurred without any issues.
Helpful Report
Posted 3 years ago
We had a bit of trouble connecting the gas canister to the bbq using the separately-purchased gas regulator because it is not explained well. After lots of online research, we finally understood that we had to remove a component on the Grillo Chef (which was difficult to remove) in order to be able to connect it properly to the gas canister. Once the bbq was all setup, the BBQ worked great. It is easy to mount and dismount and easy to store and carry.
Helpful Report
Posted 3 years ago
A COMPACT AND EASY TO CARRY AND USE BBQ. I HAD SEEN THIS BBQ WHILE AT A FRIEND'S PARTY AND DECIDED TO GET ONE. IT IS SO EASY TO USE AND AFTER A QUICK CLEAN IT'S BACK INTO IT'S CARRY BAG. IT DIDN'T TAKE LONG TO HEAT TO START GRILLING ALTHOUGH BURGERS WERE FASTER READY THAN SAUSAGES. IT IS BETTER TO SET IT ON A TABLE AS IT IS FAIRLY LOW AND WOULD BENEFIT OF A SPLATTER MAT. BUT OVERALL OUR BBQ WAS A SUCCESS. I GRILLED FOR 8 AND IT WAS PERFECT. I DIDN'T DO KEBABS SO DON'T KNOW HOW IT WOULD FARE. ALSO VERY IMPORTANT THERE IS NO CHARCOAL/ASH /ALUMINIUM TRAY ETC TO PUT IN THE BIN AT THE END.
Helpful Report
Posted 3 years ago
Very pleased with our new bbq which arrived promptly. Great service.
Helpful Report
Posted 3 years ago
quick delivery of Webber cover , exactly as described on website.Manythanks.
Helpful Report
Posted 3 years ago
Quick and efficient service.Would use again.
Helpful Report
Posted 3 years ago
User friendly website, excellent customer service and delivered on time. Very happy customer!
Helpful Report
Posted 3 years ago
Haxen’t used our bbq yet due to weather , but the , service and prompt delivery were excellent. Would highly recommend .
Helpful Report
Posted 3 years ago
Second Weber from BBQ World and delighted with the excellent service both online and through the office. Would always recommend !
Helpful Report
Posted 3 years ago
I pre-ordered a Weber Gas BBQ that was out of stock. On the website it stated they were expecting the BBQ to be in stock from 17th April. I was notified that my order had been despatched on the 16th April, I was able to track the order all the way through to delivery and it arrived the next working day. The delivery driver called to confirm the time of delivery when he was 1 hour away. The whole process was seamless and the BBQ is well worth the money.
Helpful Report
Posted 3 years ago
Easy order at competitive price, arrived within 2 days, well protected on pallet. Relatively simple assembly and a great product Weber Genesis II
Helpful Report
Posted 3 years ago
Was really easy to purchase exactly what I wanted and send the grill to my son in the UK.
Helpful Report
Posted 3 years ago
Very happy with our purchase, speedy deliver and item in stock - when it was so hard to find at other retailers, including big name companies
Helpful Report
Posted 3 years ago
I only bought some Weber firelighters but the price and service was excellent I now know where I will buy my BBQ gear from
Helpful Report
Posted 3 years ago
BBQ World is rated 4.8 based on 4,300 reviews