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BBQ World Reviews

4.8 Rating 4,295 Reviews
96 %
of reviewers recommend BBQ World
4.8
Based on 4,295 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
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Had a slight problem with a reacent purchase. An email to bbq world produced a quicj, efficient reply. The problem was easily solved! Thank you, bbq world!
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Posted 3 years ago
Great service, both over the phone and online. I ordered a Char Broil 2 burner bbq then forgot to order the cover and the member of staff I spoke to could not have been more helpful. Really impressed with the quality of the bbq, far superior build quality to our old Outback 3 burner. Many thanks!
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Posted 3 years ago
Great product, great customer service. Exceeded expectations all round.
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Posted 3 years ago
Excellent service as usual. Ordered one day, goods arrived the next.
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Posted 3 years ago
Very good company. From purchase to delivery was quick and efficient. I found a fault in the bbq hood and the customer service have promptly requested a replacement part from Weber. My son also ordered a bbq and was delighted with the service.
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Posted 3 years ago
Great fast quality service
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Posted 3 years ago
I had battled to find these items at a reasonable price and the availability, price and service(I've bought here before) was exemp[lary as always.
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Posted 3 years ago
Very efficient delivery and we’re pleased with the Weber gas BBQ, which arrived promptly.
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Posted 3 years ago
Great, easy transaction. Highly recommended All we need now is some decent weather to try it out
BBQ World 5 star review on 24th May 2021 BBQ World 5 star review on 24th May 2021 BBQ World 5 star review on 24th May 2021
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Posted 3 years ago
Very fast and efficient
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Posted 3 years ago
The BBQ itself looks fabulous and you can tell it's real quality although I haven't cooked on it yet (weather!) But when you spend over £1,000 on a BBQ you don't expect the delivery man to leave it on the pavement outside your house on a pallet. I broke my back last year and am now having aches and pains again. I also have a "blue" pallet that the local tip will not take!
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Posted 3 years ago
Great genuine item received efficiently, safely and in good condition
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Posted 3 years ago
Very easy process.. happy with purchase
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Posted 3 years ago
Excellent, and speedy service.
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Posted 3 years ago
I bought a Buschbeck bbq cover which the zip has broken obviously due to poor quality, but when I called to complain I was referred to the manufacturer who was not interested and spent £85 on a cover which is no better than a dustbin bag
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Posted 3 years ago
Very disappointing. The item was delivered late. It meant that I had to take 2 days off work. Expensive. And it was delivered smashed to pieces. In fairness, the fault lay with the delivery company (Palletways) and a replacement arrived quite quickly - although I did have to take another day off work. The original smashed item remains in my living room. It`s large, very heavy and unsightly. It`s been there for two weeks now. My wife is not very happy. Nor am I. Goodness knows when it will be removed. When it is - I will have to take yet another day off work. And to add insult to injury, I discovered a few days after delivery of the BBQ that some pellets I had ordered were not present. When I raised this - I received a rather unpleasant e mail implying that I was trying it on. I used this company because I thought there were reputable and reliable. Sadly, that did not prove to nbe the case.
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Posted 3 years ago
Excellent service
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Posted 3 years ago
Nice and quick delivery. Thank you.
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Posted 3 years ago
Quite impressed with the service, came within 24hrs from ordering. Would use this site again
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Posted 3 years ago
Excellent service and fast delivery
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Posted 3 years ago
BBQ World is rated 4.8 based on 4,295 reviews