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BBQ World Reviews

4.8 Rating 4,288 Reviews
96 %
of reviewers recommend BBQ World
4.8
Based on 4,288 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read BBQ World Reviews

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Anonymous
Anonymous  // 01/01/2019
A very prompt and excellent service.
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Posted 3 years ago
Was searching for great bbq. Unsurprisingly I searched for a great price too and it led me to this site. I got a great price and even better, really fast delivery. It comes on a pallet so arrives in a pristine condition. It took me about 3 hours to make the bbq from the kit. Would recommend this company.
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Posted 3 years ago
Excellent communication and delivery time.
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Posted 3 years ago
Seamless experience, rang up bbq World and got some really good advice, very well balanced. Had to order online, but that was quick and simple. Ordered on the Sunday, got a pallet delivery on the Tuesday, would use again in a heartbeat.
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Posted 3 years ago
My order turned up next business day and is exactly what I ordered. Flawless service.
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Posted 3 years ago
Bought a Weber Spirit 210, order and delivery done without any issues, many thanks
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Posted 3 years ago
Excellent service and very quick delivery
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Posted 3 years ago
Extremely efficient and pleasant staff giving brilliant service. Prices are good too.
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Posted 3 years ago
Recently have ordered two barbecues from BBQ world and they both arrived promptly. Both were Weber and of the quality expected. However the ‘Traveller’ was far too heavy for us to travel with….we struggled getting the box in. My mistake believing the name not checking the KG-which I explained to customer services and expected to be slightly out of pocket when requesting a different model be delivered (& payed for) and the Traveler returned. However, their couriers cannot pick an item up whilst delivering and I could not get a return for less than £60 which seemed a bit harsh and disappointing.
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Posted 3 years ago
Bought the Cadac Carri Chef 2. Was paid on a 6th August which was a Friday and wasn’t even dispatched until the 14th. Paid £15.00 postage for it to take almost two weeks to arrive! Definitely not happy and will not shop here again or recommend to anyone.
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Posted 3 years ago
Hi Duncan Thanks for the review. Just to clarify your order was placed at 23.00 on Friday the 6th and you paid the £15 Saturday delivery charge, possibly expecting it to arrive in the following hours. At the time we required orders to be placed by Midday for delivery the following day. As your order was placed after Midday then as you paid a Saturday surcharge your order was moved over for delivery on the following Saturday. If you would like to contact our customer service department then they will look into refunding the Saturday delivery surcharge. Kind Regards
Posted 3 years ago
Great product, swift delivery
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Posted 3 years ago
Great products, prices and efficient delivery
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Posted 3 years ago
Fast efficient service.
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Posted 3 years ago
First class service and follow up customer service. Highly recommended by me and my family
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Posted 3 years ago
Website is clear and easy to navigate. My order arrived 48 hours later. What more can you ask for.
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Posted 3 years ago
Brilliant service, quick delivery.
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Posted 3 years ago
Excellent quick service
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Posted 3 years ago
Perfect speedy service. Can’t fault the order and delivery process. And love the new Webber!
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Posted 3 years ago
Fantastic products,first class customer service & prompt delivery Every time what coul you ask. We’ll deserved five stars.
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Posted 3 years ago
Great service with a prompt delivery
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Posted 3 years ago
BBQ World is rated 4.8 based on 4,288 reviews