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BBQ World Reviews

4.8 Rating 4,284 Reviews
96 %
of reviewers recommend BBQ World
4.8
Based on 4,284 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy

Write Your review

Anonymous
Anonymous  // 01/01/2019
Great service
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Posted 4 months ago
Bought a yeti bottle opener. Great price compared to other sights and arrived quickly.
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Posted 4 months ago
Everything shipped quickly and our one issue was resolved just a fast.
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Posted 4 months ago
Super fast delivery, well done
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Posted 4 months ago
Very quick and efficient service. I recently purchased 3 items on line and all were delivered the next day. Although 1 item was damaged, customer service was excellent in sending a replacement again the next day.
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Posted 4 months ago
Even better than what I expected
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Posted 4 months ago
If there was a 0-5 i would put that. Delivery company used lied and diverted my package to local pick up point. BBQ World not interested in contacting them or sorting out my problem. Just excuses after excuses. Would not recommend BBQ World to my worst enemy!! Very- very poor customer service. Absolute joke. But this seems to be the standard at the moment. Take your money and then not interested.
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Posted 4 months ago
Great product, quality made for all camping situations.
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Posted 4 months ago
Having read the reviews, I was slightly worried about the delivery situation but a bank holiday discount meant the product was too good to miss at the price. Once bought, we were kept in the loop about when the product would be delivered. We received emails with specific times on a specific date and received multiple updates to ensure delivery wasn't missed. The product is fantastic. High quality and in perfect condition. We needn't have worried at all
BBQ World 5 star review on 7th September 2024
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Posted 4 months ago
Very pleased works brilliantly good value many thanks
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Posted 4 months ago
Excellent purchase
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Posted 4 months ago
We bought a bbq for our motorhome and were unsure which type was suitable. The staff advised us which model was suitable and the bbq arrived next day delivery, free of charge. Excellent customer service and speedy service. We haven't used the bbq yet but it looks perfect for two.
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Posted 4 months ago
Fantastic BBQ so pleased with the performance. I was disappointed that it arrived damaged but I did however receive replacement parts, the legs very quickly after contacting the company.I then had to take the whole thing apart and reassemble it. This does assume people are able to do this and have tools for the job. I would have preferred a replacement unit for the price I paid. I then had the fuss of sending the damaged bits back. I paid extra for next day delivery but then had to wait for the replacement bits, luckily they came the day before we were going away. Overall still pleased with my purchase.
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Posted 4 months ago
An excellent company to order from . Quick reply to my query..then the order was placed. Within 2 days I'd received my Weber bbq. The price was the best I'd seen online.. a very effificient company who id recommend 100%. Thank you so much..great to purchase from you..I know who to buy from should I need anything else ..
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Posted 4 months ago
Quick turnaround, quality products with keen pricing.. Thank you
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Posted 4 months ago
I returned a regulator and hose for a refund as it was not required as the BBQ was already fitted with them. This was a while ago. I have not recieved a reply.
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Posted 4 months ago
Item was easy to order and arrived on time in good condition
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Posted 4 months ago
Looks great, very well made, definitely recommend it.
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Posted 4 months ago
Ordered on the Sunday evening, delivered Tuesday. Very good price and free next day delivery. Excellent service
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Posted 4 months ago
Was such an easy purchase! Really impressed with how easy it was to purchase, delivery was within a few days, notified along the way of what time delivery was etc BBQ is great, husband has used it each night for cooking dinner!
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Posted 4 months ago
BBQ World is rated 4.8 based on 4,284 reviews