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BBQ World Reviews

4.8 Rating 4,300 Reviews
96 %
of reviewers recommend BBQ World
4.8
Based on 4,300 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read BBQ World Reviews

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Excellent quality. Swift delivery. Great service.
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Posted 4 years ago
Very pleased with the large Napoleon Grill mat. Large enough to catch all spills. Looking forward to the late Spring to enjoy
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Posted 4 years ago
Excellent and prompt service Goods ordered on line arrived as promised
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Posted 4 years ago
First order was broken, customer service was amazing and wrapped up second order also amazing
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Posted 4 years ago
Easy purchase fast delivery.
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Posted 4 years ago
Quick delivery and service
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Posted 4 years ago
Product arrived promptly as described. No problems encountered
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Posted 4 years ago
Item as described and speedy delivery, many thanks
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Posted 4 years ago
shipping out order quite slow, but aside from that all is fine!
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Posted 4 years ago
Product arrived in good time and was slightly cheaper than in other stores. One star removed as, though I appreciate the lack of excess packaging, the fact that it was delivered in it's original box with no bag or box to hide its contents meant that it did ruin the surprise when the delivery man handed it to my husband for whom it was a christmas present! Maybe there is an option at check out to indicate it was a gift that I was not aware of?
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Posted 4 years ago
excellent item just what i meed to take away in my camper van don't take up much room
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Posted 4 years ago
Right price quick delivery
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Posted 4 years ago
My BBQ is yet to arrive two weeks since ordering
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Posted 4 years ago
Hi James Apologies for the delay in delivery. We despatched your order on Tuesday 24th after the order was placed over the prior weekend. Our courier company have made a number of attempts to call you on the landline number you provided as per your request for us to contact you before the delivery is made. It seems the telephone number provided is missing digits and is also hyphenated, but we've not had any response from you to arrange the delivery as yet. If you could either contact our customer support department or call the number that we sent to you on the 1st of December when we were informed by our courier that we were having problems with delivery then we'll get the bbq delivered to you as soon as possible. Once again apologies for the delay. Many Thanks
Posted 4 years ago
I saw an advertisement for Weber and noticed the rotisserie for the spirit series and rather fancied it. It was a good price so treated myself. Looking forward to next summer now to try it out.
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Posted 4 years ago
My product still hasn’t arrived apparently they can’t find our house. We’re the only house in the postcode, 2 separate couriers found it just yesterday. According to the reasons for not delivering they couldn’t find the house and we weren’t home. Would love to know how they knew that... Let’s see if they rock up today as promised!
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Posted 4 years ago
Excellent service. The item arrived promptly however the grill pan had a slight chip on it. BBQ world sent a replacement immediately and said we could keep the original as a spare. Fantastic service. Thank you
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Posted 4 years ago
Iain, in Customer Services knows his stuff and was very constructive and supportive. I bought a number of items for an outside Kitchen and his input was greatly appreciated.
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Posted 4 years ago
Very quick and efficient delivery
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Posted 4 years ago
Good online service
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Posted 4 years ago
Quick service very happy
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Posted 4 years ago
BBQ World is rated 4.8 based on 4,300 reviews