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BBQ World Reviews

4.8 Rating 4,284 Reviews
96 %
of reviewers recommend BBQ World
4.8
Based on 4,284 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
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Anonymous
Anonymous  // 01/01/2019
This was an easy site to navigate. The price for my Weber Genesis II BBQ was very reasonable and competitive with the market. If I had wanted delivery the next day, this would be a five-star review. I did have to chase the company to find out why the courier company hadn't been in touch to arrange delivery. This is technically not their fault. They were quick to respond and the BBQ was delivered as promised. I found it easy to build and am looking forward to my first use of it.
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Posted 2 years ago
I have bought all my BBQ equipment and fuel over the last 10 years and the service I have received from BBQ world has been excellent. On the one occasion when a BBQ arrived with transit damage the issue was resolved quickly and without any hassle. I have no hesitation in recommending this company.
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Posted 2 years ago
First time buyer and would happily use again. Competitively priced products, delivered quickly by a pleasant delivery driver!
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Posted 2 years ago
Excellent service and delivered when promised. No hassle. Good value.
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Posted 2 years ago
Char-Broil BBQ Excellent service. Ordered Monday 25th July and delivered on a secure pallet. friendly delivery driver. *****
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Posted 2 years ago
I had a great experience, they were the cheapest online by far, delivery was quick and the grill was in great condition
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Posted 2 years ago
Item delivered as notified and safely palleted. helpful delivery driver. BBQ unit a Weber Genesis11 SP-335 was supplied with good assembly instructions and thus was straightforward to assemble. Took 2 people about 2 and a half hours. Excellent piece of kit and we are very pleased. It would have been helpful if the website had noted that a 13 KG Patio gas cylinder is too large to fit the built-in carrier (13 Kg only fits model 445 and the 335 carrier can only take a 5Kg or 10Kg according to handbook) . Overall can recommend.
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Posted 2 years ago
Brilliant service from start to finish. Goods arrived following day and in good order.
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Posted 2 years ago
Contacted the skipton store regarding a couple of items I wanted to purchase and the sales person was very polite and helpful to which I ended up purchasing online which was very simple, speedy and not to mention the cheapest. The products arrived within a couple of days as stated. Very pleased and would highly recommend using this company and I myself will be using them again.
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Posted 2 years ago
Products competitively priced and delivered on time, very good service
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Posted 2 years ago
Quick delivery
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Posted 2 years ago
Great product, great service. Ordered over a weekend and new BBQ arrived Tuesday. Communication was above and beyond. Happy.
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Posted 2 years ago
Product arrived really quickly.
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Posted 2 years ago
Having taken delivery of a Kamado Joe, I found that it was cosmetically flawed, I contacted the company, and submitted photos of the issue, the response from customer service was absolutely fantastic, they solved my complaint very quickly, and to a level beyond my expectation, so if you buy from this seller you can have complete confidence in them, I can't thank you enough for your impeccable service. Regards Brian Andrews.
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Posted 2 years ago
Fantastic
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Posted 2 years ago
Amazingly quick delivery. Product exactly as described. Great price. Generally a great shopping experience!
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Posted 2 years ago
Brilliant service as always
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Posted 2 years ago
BBQ as described, but packaged properly and delivered ahead of schedule. No problem in using BBQ World in the future.
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Posted 2 years ago
Great service! Ordered after the 3pm cut off but it still arrived the next day, you cannot get better than that!
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Posted 2 years ago
Ordered a Weber BBQ Thursday afternoon and as promised it arrived Friday morning. Most impressivley I rang them to change the delivery address and I got to speak to a real person straight away (not a machine and without the usual 30 minutes on hold with 'we are experiencing heavy call volumes right now'). I will definitely use BBQ World again.
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Posted 2 years ago
BBQ World is rated 4.8 based on 4,284 reviews