BBQ World Reviews

Name: BBQ World
Address: 54-56 King Street, 54-56 King Street, Lancashire
Rating: 4.82

4.8 Rating 4,300 Reviews

96 %

of reviewers recommend BBQ World

4.8

Based on 4,300 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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BBQ World 5 star review on 25th November 2024

I LESLIE

BBQ World 5 star review on 31st October 2024

157

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Selecting our product was straight forward on the website and delivery was swift which was fantastic. However the after service has been a little hit and miss. Our smoker BBQ frustratingly broke after construction. BBQ world communicated well and after a couple of emails I had hoped the issue was resolved. However I am still waiting for my new part to arrive. This may well not be directly linked to BBQ world as the part is being sent by Broil King directly from what I understand. However, the part has still not arrived almost a month later. This could well be due to the current pandemic, but to be kept in the loop would have been great otherwise it will be another call to BBQ world to chase. Ideally I would love to have given 4-5 stars. However keeping in mind the price of our product I would have expected better comms / after service in regard to confirming the arrival of our new part or seeing whether it had even arrived without having to chase so much.”

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Posted 3 years ago

“Ordered a BBQ for delivery 20th April, was changed to the 23rd April, changed again to the 27th April and still has not been delivered so waiting now for another date! probably the worst online delivery order I have ever experienced.”

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Posted 3 years ago

“Excellent delivery service,haven’t opened my purchase as yet but know that there is a guarantee if I have any issues”

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Posted 3 years ago

“My order for a Cadac Carri Chef 2 was processed very promptly and I received my package within a few days. Assembly was very easy. I’d also bought a new gas regulator and quick release tailpiece and I was connected to a gas bottle and the bbq was fired up and working within about 30 minutes. It’s a very nice piece of kit and I like the ability to swap cooking plates and use different gas sources when necessary. Very pleased with my purchase.”

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Posted 3 years ago

“Delivery on time and communication was very well executed.”

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Posted 3 years ago

“Very efficient, quick delivery well packed, thanks”

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Posted 3 years ago

“BBQ arrived firmly attached to a pallet by sticky wrap, and very well boxed - no issues at all. There are lot and lot of pieces, and it took two of us 3 hours to assemble, following the very clear instructions. We needed some specialist tools (e.g. socket set with universal joints) to get some parts attached. Be aware that the self-assembly required is a step up from an IKEA bookshelf. However, the BBQ fired up first time, and we're now waiting for the good weather to return!”

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Posted 3 years ago

“The package came later than the gas canisters and had obviously been dropped and repackaged by DPD. It had a small dent in the metal. Very little by way of an apology just a short e-mail saying what do you want to do?”

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Posted 3 years ago

“Rotisserie ordered online delivery as stated easy to track typical Weber quality.”

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Posted 3 years ago

“Efficiently handled purchase with quick delivery”

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Posted 3 years ago

“Good price, delivered promptly.”

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Posted 3 years ago

“delivery was too slow and tracking was rubbish”

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Posted 3 years ago

“Prompt service. Correct replacement part delivered. Happy customer.”

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Posted 3 years ago

“I bought the beefeater 4 burner with cover. Delivery was fast and friendly. The product is amazing, without day the best bbq I’ve owned.”

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Posted 3 years ago

“Dispached same day as order and arrived next morning. Great service”

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Posted 3 years ago

“Perfect service thank you.”

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Posted 3 years ago

“The Barbecue I bought is very good but it took a long time to put together. I think this should be better explained in the description .!”

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Posted 3 years ago

“Great Product & Great Service. Very prompt delivery.”

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Posted 3 years ago

“Used them a few times now for my Weber BBQ bits and pieces, excellent service goods arrive within a few days would recommend them anytime.”

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Posted 3 years ago

“Clear and easy to use website, good quality products and fast delivery”

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Posted 3 years ago

BBQ World is rated 4.8 based on 4,300 reviews