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BBQ World Reviews

4.8 Rating 4,289 Reviews
96 %
of reviewers recommend BBQ World
4.8
Based on 4,289 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
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Anonymous
Anonymous  // 01/01/2019
First of all delivery was exceptional arrived before expected, packaging in brilliant condition. The delivery man rang us as we weren't at home (at vets with dogs) and explained he'd put the pallet in a safe place, such amazing service. Now to the BBQ absolutely class, totally recommend, far superior to what I've ever owned :)
BBQ World 5 star review on 13th August 2021
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Posted 3 years ago
Excellent service and fantastic product
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Posted 3 years ago
Excellent price,excellent delivery and excellent product
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Posted 3 years ago
Arrived promptly looks amazing!! Can’t wait to use it. Thank you 😊
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Posted 3 years ago
Bought some Weber replacement parts about a year ago and pleased with the response then, so when my son needed a barbeque I checked their site. Due to lockdown there were availability issues but I was told they'd know more at the weekend so I phoned and - all sorted. Delivery was painless (its a big box!) within 4 working days
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Posted 3 years ago
Excellent quality merchandise, prompt delivery, excellent customer service.
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Posted 3 years ago
Absolute pleasure to purchase from BBQ world. Bought at 13:00, posted by 14:30 and delivered by 11am the following day. Five stars
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Posted 3 years ago
Great quick delivery, sadly I will need to return the item bought as one side of the cookers ignition has failed.
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Posted 3 years ago
Excellent delivery on both occasions i have used
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Posted 3 years ago
Very quick delivery and excellent value.
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Posted 3 years ago
Really smooth experince and prompt delivery - will defo use again
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Posted 3 years ago
Good products at competitive prices. Excellent speed of delivery.
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Posted 3 years ago
Good price and quick delivery
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Posted 3 years ago
They had a misleading photo on the website showing the inclusion of a flat griddle. We realise in hindsight that the flat griddle was not included and that I should have read the technical specifications. However, we were left feeling misled by the inclusion of that photo on the website and when we discussed this with BBQ World, there seemed little sympathy in resolving our mistaken purchase. Yes, I wasn't careful enough when I ordered but I'd say be very careful when ordering.
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Posted 3 years ago
Ordered online. Delivery within two days. Unfortunately ordered wrong size and returned item to Dawson's store. Great, helpful people and return processed immediately. Fantastic service!
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Posted 3 years ago
Kept me informed, delivered it quickly and it is in perfect working order.
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Posted 3 years ago
Very frendly and efficient team. We purchased a Kamado Joe BBQ which is probably the most expensive BBQ we will ever buy so we were keen to get it from a business with a good reputation. BBQ World did everything we would have expected them to do, and they did it very well.
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Posted 3 years ago
Good prices and extremely fast delivery, I will definitely be using BBQ world and the other departments again. Many thanks. Dave C
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Posted 3 years ago
Good product, fair price, very quick delivery
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Posted 3 years ago
First time I used the company, and was pleased that everything was dealt with well, shipment was on time as promised, all was good.
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Posted 3 years ago
BBQ World is rated 4.8 based on 4,289 reviews