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BBQ World Reviews

4.8 Rating 4,284 Reviews
96 %
of reviewers recommend BBQ World
4.8
Based on 4,284 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
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Anonymous
Anonymous  // 01/01/2019
Beautiful BBQ when it’s finally assembled…very fiddly but worth it 💪
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Posted 2 years ago
Great service
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Posted 2 years ago
Solidly built, steady with very little movement. Beautifully designed with excellent wide burners giving larger cooking area.
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Posted 2 years ago
Great company. Best prices and next day delivery. Why use anybody else?
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Posted 2 years ago
Great prices, best I could find anywhere. Struggled a bit with the couriers (Hermes) on both occasions as they failed to try to deliver the package and then left half of it at the depot which I had to drive and collect. Otherwise very satisfied!
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Posted 2 years ago
Fast and efficient. Delivered next day. Would strongly recommend.
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Posted 2 years ago
no complaints -quick delivery, perfect product!
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Posted 2 years ago
Ordered two meat probes, arrived next day. Excellent product and service.
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Posted 2 years ago
The Weber was just what we wanted…… Delivered on time and left where we asked. Assembly took awhile but well made parts. Competitively priced as well. Thanks
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Posted 2 years ago
Order was delivered correctly and sooner than expected. All good
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Posted 2 years ago
Heatbeads arrived on time and well packaged
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Posted 2 years ago
I could not rate this company poorly enough. I returned a BBQ in its own box without it even being opened via Parcel Force. I get confirmation that they received it and that its in processing. I hear nothing for a week, I chase. A person called Ryan says he doesn't have call notes and he ll call me back on the day. No response. Now few days later, "Julie", claims that the name that signed the receipt doesn't work there so Parcel Force never gave it to them and its my fault DO NOT TRUST THIS COMPANY. THEY WILL DO ANYTHING TO GET OUT OF CUSTOMER SERVICE OR RETURNS.
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Posted 2 years ago
Very good service.
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Posted 2 years ago
As for BBQ world. Faultless. Easy website navigation. GreT price. As for Cadac boasting “no lighter needed”, what a joke! Take a lighter, you WILL need one
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Posted 2 years ago
Great price, quick service, only gripe is the Kamado Joe Junior was supposed to come with a complimentary 9 kg bag of charcoal but it didn’t 😢
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Posted 2 years ago
Next day delivery could not be beaten. Fair price too
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Posted 2 years ago
The BBQ arrived on time and was easy to assemble. The CNN only problem is that there is a problem with the gas not working but have connected Weber who think it’s the regulator and now waiting the warranty department to sort it.
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Posted 2 years ago
Great prices and had the BBQ delivered 36 hrs after. Excellent.
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Posted 2 years ago
Fantastic service, helped me immediately when I had made an error - Adam in customer care was excellent. Item delivered on the dot as promised
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Posted 2 years ago
Very good service delivered next day
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Posted 2 years ago
BBQ World is rated 4.8 based on 4,284 reviews