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BBQ World Reviews

4.8 Rating 4,300 Reviews
96 %
of reviewers recommend BBQ World
4.8
Based on 4,300 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read BBQ World Reviews

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Good prices, product and promptly dispatched. Great!
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Posted 3 years ago
Been expecting delivery of my bbq ordered a week ago every day since last Wednesday still waiting Don’t recommend this company
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Posted 3 years ago
Good prices and fast delivery
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Posted 3 years ago
These guys are my go to for any new BBQ equipment. Prompt and reliable service.
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Posted 3 years ago
Very easy to do business with and deliver was super quick
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Posted 3 years ago
Good service & the cover is a described.
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Posted 3 years ago
Clear concise information and and easy to use website. Even though the product was currently unavailable, the estimated delivery time provided was accurate.
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Posted 3 years ago
Exemplary service. Highly recommended.
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Posted 3 years ago
My BBQ was delivered when we were out. On first inspection the box/packaging looked to be ok. However after opening and on closer inspection the cast iron grid for the BBQ was broken and the Thermometer was damaged. Must have been damaged in transit. Very disappointing. Was really looking for to using my new BBQ but left deflated with the poor service of this company. No response after contact attempts. Shop elsewhere.
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Posted 3 years ago
Hello Apologies for the condition in which your order arrived. If you get in touch with our customer support department then we're sure we can get the issue rectified. Apologies once again. Many Thanks
Posted 3 years ago
Excellent store and prompt delivery service. However, rather slow at resolving issue with brand new cover for Citi Chef 50 that does not fit.
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Posted 3 years ago
I had difficulty finding genuine Weber Flavorizer Bars but BBQ World had them, and at the right price! DPD delivered them exactly as promised so all in all a most satisfactory experience.
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Posted 3 years ago
Easy to order, prompt delivery incredibly well packaged, and the best online assembly instructions ever. Highly recommended!
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Posted 3 years ago
Simple to order and it arrived SO QUICKLY! Great range of supplies! Fab website!
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Posted 3 years ago
Quick delivery and fab product. Thank you!
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Posted 3 years ago
After contacting them regarding a damaged BBQ that arrived, I am yet to get a final response.
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Posted 3 years ago
I’m still waiting for delivery having been promised it will be here in 3 days. Now day 10 and no show. Tracking info has not changed from day one so pretty useless.
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Posted 3 years ago
Delivery error quickly resolved within a tight timescale. Exchange and collection of wrong goods handled efficiently and swiftly..... It would be easy to criticise the original error, but the desire and speed with which it was put right is my lasting impression. Top marks
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Posted 3 years ago
Great service, delivered very quickly, superb product
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Posted 3 years ago
excellent cover for my outback omega bbq and best price around
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Posted 3 years ago
Wish all service was like this. Called first to ask couple of questions,went online to order and arrived in two days . Fantastic from start to finish
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Posted 3 years ago
BBQ World is rated 4.8 based on 4,300 reviews