BBQ World Reviews

Name: BBQ World
Address: 54-56 King Street, 54-56 King Street, Lancashire
Rating: 4.82

4.8 Rating 4,329 Reviews

96 %

of reviewers recommend BBQ World

4.8

Based on 4,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

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BBQ World 5 star review on 6th March 2025

BBQ World 5 star review on 31st October 2024

Anonymous

160

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The product wasn’t what was described in the write up. It had said it came with a fork but actually came with a basting brush, which wasn’t what I wanted.”

Helpful Report

Posted 2 years ago

“Delivery was good on time all the parts were there, pretty straightforward if a long assembly process, allow 2 hours. Was NOT happy that the pallet was not taken away as part of the service.”

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Posted 2 years ago

“Really nice barbecue but arrived damaged. Only noticed after I’d assembled it as there was a dent in the lid. Couldn’t be bothered to disassemble, re-package and send back as I needed to use it. Bit disappointed, already starting to go rusty in the dent. Oh well. Shame.”

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Posted 2 years ago

“Purchased a Weber spirit e320 and cover a couple of weeks ago. The bbq is great. Typical Weber, great build quality and fairly easy to put together. Now for the reason I gave them 3 stars. When ordering the bbq I opted to pay an extra £1.50 for the “call me to arrange a day” option. This basically means you don’t get the order as quick as you would if you just opted for the free delivery, and to top it all they didn’t ring to arrange a date. Instead the driver phoned me 15 mins before he delivered it. Luckily I was home on the day.”

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Posted 2 years ago

“The pallet on which the BBQ was delivered had clearly been dropped and whilst the box in which the BBQ was undamaged, when opening the package, it was clear that a number of the large folded steel panels were bent/buckled from the impact. Never thought that I would have to get my dolly and forming hammer out to build the BBQ but after some re-work, I managed to make them all fit. All rather sub-optimal, I have to say.”

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Posted 2 years ago

“I can’t comment on anything as I have not received the bbq yet, due to unforeseen circumstances, the 1st delivery we had to turn away, so we are waiting for redelivery”

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Posted 2 years ago

“At first thought it was great, quick, efficient and helpful. But wrong advice given by chat room guy, meant I had to do dreaded return, however bbq world came up with the goods and refunded my postage return costs! On balance ok result.”

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Posted 2 years ago

“I wish that I'd ordered the one without the lid hinge. The lid does not sit tight, I have tried to adjust it. And it does not hold the smoke.”

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Posted 2 years ago

“I ordered 10 cases of charcoal last time, but one bag is missing in one of the cases! The remaining 9 boxes are normal, hope it will not happen again!”

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Posted 3 years ago

“Barbeque ordered at competetive price and quickly delivered. I had also ordered an adaptor to enable a much larger patio gas bottle to be used. Unfortunately they actually supplied another regulator and tube, totally unsuitable. Returning it for a partial refund was relatively straightforward though and I have received an email that the refund is being processed.”

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Posted 3 years ago

“DPD returned my BBQ saying delivery was refused, when in fact I was out when they came.”

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Posted 3 years ago

“Received bbq but not putting it together until next year”

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Posted 3 years ago

“Ordering and dispatch from BBQ World was acceptable but the quality of the expensive Weber bbq is massively disappointing. Flimsy materials, completely flat packed with poor tools, poor hinges on the lid. I am really shocked by Weber.”

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Posted 3 years ago

“Fast delivery, but items were badly packed. Luckily a cast iron plate is tough so withstood the box being trashed by the delivery firm”

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Posted 3 years ago

“I would just make note that I was sent the wrong cadac BBQ...I had ordered the Safari 3 but sent the Safari 2 instead...that said due to going away next day I took BBQ with me and to be far it was very good product, just shame not what I ordered.”

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Posted 3 years ago

“Have purchased Weber Smokey Joe. I am used to Weber products this is why I bought a Smokey Joe. I'm pleased with the purchase, however I am disappointed to say the top grid, cooking grid, is a very sloppy fit. Undersized and moves when moving food on grill, not good. Otherwise a reasonable bit of kit.”

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Posted 3 years ago

“Great quick delivery, sadly I will need to return the item bought as one side of the cookers ignition has failed.”

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Posted 3 years ago

“Fine until you have a problem. Then it's in the lap of the Gods”

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Posted 3 years ago

“Looks just like a friend’s BBQ which is why I bought it. Have not used mine yet as it is still winter where I live!”

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Posted 3 years ago

“BBQ world staff are courteous and helpful. The carrier Palletways however let them down , their staff are rude and unhelpful and they failed on their delivery promises which was highly inconvenient. I will not buy from BBQ World again unless they find a new carrier, nor would I advise anyone else to.”

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Posted 3 years ago

BBQ World is rated 4.8 based on 4,329 reviews