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BBQ World Reviews

4.8 Rating 4,284 Reviews
96 %
of reviewers recommend BBQ World
4.8
Based on 4,284 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read BBQ World Reviews

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Anonymous
Anonymous  // 01/01/2019
BBQ World offer great value for money and they have a large range of BBQ’s and accessories. The ordering process online is very straight forward and the payment was secure. The delivery was exactly as expected with very good communication. I highly recommend BBQ World
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Posted 2 years ago
Great service as usual.
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Posted 2 years ago
A great deal, just what I wanted
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Posted 2 years ago
I cannot praise this Company highly enough. I purchased a Grillstream Barbecue from BBQ World which subsequently arrived damaged. Following a phone call to Customer Service they immediately agreed to exchange the item or give me money off. I chose to replace the Barbecue. As the item was out of stock they offered me an upgrade and immediately sent out the replacement. It is rare to find customer service of this quality and I would have no hesitation in recommending BBQ World. I will definitely purchase from them in the future.
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Posted 2 years ago
Great price and a quick delivery
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Posted 2 years ago
Ordered my small outback gas BBQ and it arrived the next day, brilliant price and service !
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Posted 2 years ago
The Smokey jo bbq is really good
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Posted 2 years ago
Great bbq but fiddly to build
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Posted 2 years ago
All good as described and at a good price
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Posted 2 years ago
Item arrived very quickly, was packed very well and took ages to unpack everything, however it was straight forward putting it together, it seems quite strong, so only time will tell
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Posted 2 years ago
Great choice of products, fast delivery and I couldn't find the same BBQ cheaper anywhere else.
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Posted 2 years ago
I recently purchased 2 bbqs from BBQ World but unfortunately they both arrived damaged with a few damaged parts. I called BBQ World within hours of receiving them both and was informed to send in photos of the damage. The next day I was informed to send in the serial numbers. The next day I was informed that a warranty claim would have to be submitted to Outback so had to resubmit the pictures along with the serial numbers. But 1 week after receiving my bbqs I am still awaiting any replacement parts or a resolution!
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Posted 2 years ago
My thanks go to the the team at BBQ world, I could not believe how quickly the stove was delivered. I ordered it just after 11am and with in about 30 minutes I received a mail saying it was on its way, it arrived the next day before lunchtime, that matches Amazon. Plus the stove is excellent and my partner can have her toast when we are camping. Well done and thank you.
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Posted 2 years ago
What a great business to deal with,prices very competitive,delivery second to none (order went in on Tuesday,bbq with me by Wednesday lunch time) Would not hesitate to use them again.
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Posted 2 years ago
Very efficient with next day delivery. Product was slightly damaged on arrival and, following the instructions that accompanied our electronic invoice, the telephone help line was very nice and efficient. We had a replacement the next day and the courier had everything needed to take the flawed product back to the supplier. Great service, great product. Will use them again.
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Posted 2 years ago
The company was easy to deal with, to place an order and delivered as advised- would definitely use again
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Posted 2 years ago
I had a couple of questions before an online purchase. The chap I spoke to was friendly and knowledgeable, and provided the answers I was looking for. I made the purchase online and the item was delivered two days later. Very happy with the service.
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Posted 2 years ago
Your webpage for the barbecue grill I bought says "Some assembly required". That is a big lie. It came in a small box, completely disassembled down to bolts. Even the manual for the equipment says it requires 2 people in uniforms to put it together. I had to hire 2 men to assemble it. They cost me £100 and took them over 2 hours. I called to ask for support and talked to Julie, who was very rude and unsupportive. I tried returning the item but she said I could not since I opened the box and the cost to return had to be mine. That is absurd. I concluded you are doing this all on purpose. Big cheaters.
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Posted 2 years ago
I ordered a Char-Broil Kettleman Charcoal BBQ from BBQ World. BBQ arrived quickly which ensured that it was able to be used that weekend. BBQ went together really well, and on first use is a great product. I just have to get become familiar with it to make the most out of it now.
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Posted 2 years ago
Once’s it’s built up , it absolutely spot on and doesn’t take up alit of room .
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Posted 2 years ago
BBQ World is rated 4.8 based on 4,284 reviews