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BBQ World Reviews

4.8 Rating 4,284 Reviews
96 %
of reviewers recommend BBQ World
4.8
Based on 4,284 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read BBQ World Reviews

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Anonymous
Anonymous  // 01/01/2019
Absolutely superb service. I needed some bbq equipment next day and upon calling they were able to fast track it through the warehouse and get it to me the next day as requested.
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Posted 2 years ago
Quick and easy order no complaints
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Posted 2 years ago
Excellent from start to finish. Purchase and delivery were straightforward, kept up to date with progress of order. Ordered one afternoon and it was delivered the following morning! I was not expecting such a quick delivery. Delivery company were great, so helpful and polite. My husband assembled it, took a while, though straightforward. Really pleased with the BBQ, it's good quality and easy to use. Would certainly recommend BBQ World. Great customer experience, thanks.
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Posted 2 years ago
Ordered one day after 1800, was delivered two days later. Suspect would’ve been next day had I ordered earlier. Great service, great price. Can’t fault, 5/5!
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Posted 2 years ago
I had a screw missing from my bbq which was clearly a factory packaging error not due to BBQ world. Service to replace it was fast and efficient. I was very happy with BBQ World.
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Posted 2 years ago
Excellent value and promptly delivered
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Posted 2 years ago
I bought the 4 burner Jupiter bbq from you. Without doubt, it is the best packed product I have ever bought. It took four hours to assemble excluding the unpacking. Everything fitted beautifully and nothing was out of line. Some considerable thought has gone into the design and the first bbq on gas with chicken on a rotisserie was a huge success. The meat being very tender. Since then it has been used five more times and it is an excellent product.
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Posted 2 years ago
First time using BBQ World and not disappointed. Quick delivery, well packed.
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Posted 2 years ago
Easy to use website Great value and quick delivery
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Posted 2 years ago
Great price and delivered quickly. The driver was very helpful. Bbq was axtremely well packaged and everything there.
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Posted 2 years ago
Bought the Weber Premium 57cm cover for my Hubby for Fathers Day as I had bought the Weber Charcoal Braai South African term, BBQ as known as in the UK. Well all I can say is BBQ World are absolutely true to their word!! Fantastic Service & on time delivery. Will definitely support by purchasing more for my Braai Obsessed Hubby!! Thank You BBQ World for making my better half smile more than once!!
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Posted 2 years ago
Delivery awful - carrier doesn't know what it's doing. Phoned on Friday and confirmed delivery for the following Monday. Waited in and around 2.pm an e mail arrived asking me to contact them to arrange delivery! I phoned to see what was going on and they blamed it on an ongoing "technical error." but they couldn't now deliver that day as promised.Re-arranged for the following Friday. At around 12. I phoned as they had promised an early delivery. Again got the story of a technical error, and that unfortunately my goods had not been loaded - I pointed out that if this was the ongoing case they could have used a pen and paper. They did then load a lorry and deliver the goods, albeit quite late in the day No problems with BBQ World as when I spoke to them prior to ordering they were friendly and helpful, but then completely let down by the carrier
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Posted 2 years ago
Delivered the BBQ on time and it was of good quality. It was also the lowest price on the market
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Posted 2 years ago
Quick delivery, hope to use it tonight. Put it together fine and now have the cover as it looks too good to leave out in all weathers.
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Posted 2 years ago
After searching high & low for Cadac 220g canisters, finally found them in stock at Dawson’s. Ordered Thursday evening, expecting as advised a 5-7 day delivery. Product arrived Saturday morning (36 hours)! Fantastic service. I’m cooking on gas! :))
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Posted 2 years ago
Great product and delivery quick. Thank you !
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Posted 2 years ago
Very good service and 8tem purchased
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Posted 2 years ago
Fantastic product well built. Good quality for the money. Had trouble finding the right cover for it.
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Posted 2 years ago
Ordered a Cadac BBQ that had next day delivery, did not want it sent next day as I would be away so rang them as per notes on website. Courier still tried to deliver next day so package was in the van all day needlessly, thankfully other than a slightly bashed box the BBQ was intact.
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Posted 2 years ago
Outstanding service I ordered a Webber Q1200 bbq and it was on my doorstep within 48hrs excellent product and service 100% recommended
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Posted 2 years ago
BBQ World is rated 4.8 based on 4,284 reviews