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BBQ World Reviews

4.8 Rating 4,300 Reviews
96 %
of reviewers recommend BBQ World
4.8
Based on 4,300 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read BBQ World Reviews

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Easy to order online, prompt and speedier then expected delivery of an item that was almost impossible to find in stock elsewhere. Good price. Box was (very) slightly dented but item inside was pristine. Will definitely use them again.
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Posted 3 years ago
delivered next day
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Posted 3 years ago
Great prompt service
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Posted 3 years ago
Good price and speedy delivery. Excellent service all round.
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Posted 3 years ago
Excellent polite service and my charcoal grates arrived very quickly.
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Posted 3 years ago
Excellent customer service, delivery and top product
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Posted 3 years ago
Great product and super speedy delivery
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Posted 3 years ago
Telephone Advice form the store very useful in selecting BBQ. Easy ordering process and deliver was via pallet was quick and well communicated Not used BBQ yet so review that later.
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Posted 3 years ago
Item came very fast and a small issue was resolved extremely quickly and professionally. Very happy with the service.
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Posted 3 years ago
First class service and a very speedy delivery.
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Posted 3 years ago
A part of my Napoleon TravelQ gas barbecue was missing and Customer Services dealt with the matter immediately. Thank you. Barbecue is excellent and the food we've cooked on the stove has been moist and yummy. Really happy with the barbecue. Also purchased the cover which is great. overall we highly recommend this purchase
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Posted 3 years ago
Good price and speedy delivery. Would recommend.
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Posted 3 years ago
I bought a Char Broil BBQ from BBQ World. The item was not in stock but was anticipated to arrive in early April. The company made me aware of this prior to purchase. The item still hadn't arrived by the due date. The company kept in contact with me and advised that the item would be slightly late. Communication was good and I didn't have to chase them. Once they had received the item it was delivered to me very quickly and efficiently. The price was very competitive, almost one hundred pounds cheaper than the nearest competitor. Service, delivery and customer contact were impeccable. The only negative related to some minor damage to the bbq. This has not affected its performance. Would buy again from this company.
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Posted 3 years ago
Arrived in a couple of days, great quality product
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Posted 3 years ago
Delivered on time with out any problems would definitely recommend them
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Posted 3 years ago
Good price for the bbq and promptly dispatched. Delivery is a bit weird - on a big wooden pallet that isnt taken away, which is all a bit annoying.
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Posted 3 years ago
Fantastic service - ordered in the afternoon & arrived very well packaged by 10am the next day. BBQ World were the only company who had stock after trolling my local garden centres & being told 2 months waiting time! Would highly recommend
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Posted 3 years ago
Looks just like a friend’s BBQ which is why I bought it. Have not used mine yet as it is still winter where I live!
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Posted 3 years ago
Excellent service and advice
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Posted 3 years ago
Quick delivery and great price
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Posted 3 years ago
BBQ World is rated 4.8 based on 4,300 reviews