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BBQ World Reviews

4.8 Rating 4,300 Reviews
96 %
of reviewers recommend BBQ World
4.8
Based on 4,300 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read BBQ World Reviews

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I cannot fault BBQ World but was disappointed with their delivery contractor
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Posted 3 years ago
Really good customer service. I was kept in touch with the delivery times, all through the day.
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Posted 3 years ago
Easy to order and delivery prompt. Item slightly cheaper than elsewhere so it’s a win win.
BBQ World 5 star review on 3rd May 2021
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Posted 3 years ago
I ordered a weber 310 bbq. It arrived promptly and was well presented on a pallet
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Posted 3 years ago
I couldn’t be happier! Next day delivery, very well packaged perfect.
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Posted 3 years ago
very fast delivery on time on the day ,parcel very well packed very pleased with the purchase
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Posted 3 years ago
Great speedy service and product as hoped for.
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Posted 3 years ago
Great fast service but postage was a little expensive compared to the mainland prices.
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Posted 3 years ago
Ordered a Weber BBQ on a Friday and it arrived on the Tuesday. Very efficient service and I absolutely love the BBQ. Would definitely recommend this company.
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Posted 3 years ago
Couldn’t source my chosen barbecue anywhere, 2 months waiting time & was pleasantly surprised to find BBQ World had plenty in stock. Ordered online in the afternoon & was delivered by 10am the following day. Fantastic service - thank you very much.
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Posted 3 years ago
Ordered a new Weber BBQ having called in advance to see if in stock . All very smooth process and arrived a lot quicker than expected. Keen price too on an item that was difficult to get hold of. The delivery process was very smooth also with the BBQ arriving in a large box on a wooden pallet which ensured there was no handling damage. Following my experience i have since purchased other items from them eg a Weber BBQ cover
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Posted 3 years ago
BBQ bought was a Weber spirit 2. Came well packaged in many parts. Took about 2 hours to build no problem as it went together very well. Spoke to Carol at the help desk to chase the delivery up for me as I had an email to say it was going to be delivered in a few days which didn’t happen. Carol who was excellent spoke to the delivery company where it had been sitting in there warehouse and got it delivered for me within 24 hours.
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Posted 3 years ago
I've used BBQ world or Dawson's several times over the past few years and have found them competitive in price, excellent service by delivering on time and with good quality products. Why can't all businesses be so exemplary?
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Posted 3 years ago
Prices have been very good when I compared them online and shipping is very fast. Recommended as a supplier.
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Posted 3 years ago
Very good quality product, would of been 5 stars but delivery company was a day late and only gave three hours notice that they were coming on the day of the delivery via email, it was lucky I was there at the time as I don't check my emails hourly. Requires setting up (2hrs) but clear instructions. BBq is great though, my brother has this product, the ease of gas start up but with the Smokey flavour from the coals/wood.
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Posted 3 years ago
Ordering was simple and customer service excellent, delivery prompt. It’s a shame the product is disappointing but that is not the fault of Dawsons. They can only supply what the manufacturer makes.
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Posted 3 years ago
BBQ due today, not arrived. Took a day off work to receive it. Had a call at lunch time to say it was in the warehouse but they didn’t know where it was and could they deliver it tomorrow. So we will see what the BBQ is like if it arrives !
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Posted 3 years ago
Well stocked and plenty of options to browse on the site. Good order process and prices, fast and well packed delivery. brilliant products received. Very happy to recommend and use again.
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Posted 3 years ago
The ordering was was good but very disappointed with the delivery driver from Palletways and his attitude to his job. For me spoilt the experience of buying a new BBQ.
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Posted 3 years ago
Very fast service all issues sorted really quickly excellent company
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Posted 3 years ago
BBQ World is rated 4.8 based on 4,300 reviews