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BBQ World Reviews

4.8 Rating 4,300 Reviews
96 %
of reviewers recommend BBQ World
4.8
Based on 4,300 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read BBQ World Reviews

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Excellent customer service only let down by supplier not checking parts before shipment.... still waiting
Helpful Report
Posted 3 years ago
BQ638159 The order hasnt arrived I assume because bbq and cover not in stock yet. Would be nice if I will be emailed when it is due please thanks. Mark
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Posted 3 years ago
Items delivered on pallet in A1 condition 2 days after order placed.
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Posted 3 years ago
Got a bbq from them. It’s a Webber so obviously excellent quality. COVID delays on delivery but otherwise good service.
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Posted 3 years ago
Ordered delivered in a timely manner and well packaged to minimise damages.
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Posted 3 years ago
Excellent as always. 3rd time I have used this company and will keep going back whilst their prices are so good and shipping is so fast.
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Posted 3 years ago
Ordered and arrived within 4 days. Kept up to date with the delivery slot. The BBQ is lovely, only fault is that the spanner is missing, but not the fault of BBQ World as box was sealed. Will definitely order from them again.
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Posted 3 years ago
Second time we have bought Weber and other Bbq stuff from BBQ World - both times excellent quality and delivered really quickly
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Posted 3 years ago
Ordered a small charcoal BBQ, which arrived the next day in an excellent condition. It was 5% cheaper than the price on the manufacturer’s site which was a good bonus too. It was my first time ordering something from BBQ World but I’ll definitely come back seeing how excellent their service is.
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Posted 3 years ago
Service great - ordered 8.00am on a Wednesday and delivered at 9.00 the following day.
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Posted 3 years ago
Customer service from BBQ World was very good, prompt delivery of Broil King Monarch followed and after about 3 hours the BBQ was assembled. The BBQ is generally well-made and robust and all functions work well. However, the aluminium trim and the flame diffusers also in polished aluminium have ultra sharp edges. While these pieces are not handled frequently, it is far too easy to slice your fingers on the cut edges. These really need to be rounded off by emery paper to make them safe. Clearly a manufacturer's failing that should be fixed.
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Posted 3 years ago
AUTHENTIC COVER DELIVERED ON TIME
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Posted 3 years ago
Ordered Kamado Joe Big Block lump coal. The item was packaged well and arrived in timely fashion. If only the courier took more of an effort as the package was delivered damaged and with a hole through the bag and the coal broken into smaller pieces and laying in the box.
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Posted 3 years ago
Excellent service and prompt delivery
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Posted 3 years ago
I have had several products from BBQ World, and the quality of services, deliver, packaging has never failed. They are a great company to deal with, very, very efficient.
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Posted 3 years ago
Easy to find exactly what I was looking for. Arrived on time ...all is well. Just waiting for weather to improve to try it out !
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Posted 3 years ago
Received our BBQ quicker than expected. Arrived on pallet and wheeled into garage. Happy with set up and putting together, for most can be assemble on own but I did need help lifting the body onto stand while feeding the gas pipe to where it needed to be. Other than that one done couple of hours worked first time. More than happy with new 320 Spirit. All good with rest of service and ordering. Order completed online.
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Posted 3 years ago
Ordered a weber b-b-q, it was a little cheaper than other websites so I was happy to make an order. I was'nt in a rush to get it so opted for a free delivery however it still arrived in 4 days. The weber is well built and easy to put together. This was a seamless sale from start to finish so would definately recommend BBQ World.
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Posted 3 years ago
Competitive pricing, good turnaround time and well packaged
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Posted 3 years ago
VERY GOOD SERVICE
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Posted 3 years ago
BBQ World is rated 4.8 based on 4,300 reviews