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BBQ World Reviews

4.8 Rating 4,399 Reviews
96 %
of reviewers recommend BBQ World
4.8
Based on 4,399 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read BBQ World Reviews

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Anonymous
Anonymous  // 01/01/2019
Excellent service.
Helpful Report
Posted 14 hours ago
Customer service abysmal. I bought a portable bbq on line and the website page presented some options for the regulator connector. I ordered the only one that looked to suit (on other pages were further options) but it was the wrong one. Firstly I would have thought that the experts would have advised me at despatch but no - I emailed customer service to explain and they said I had bought the wrong one and it was “unfortunate” - I emailed again for help in sorting an exchange but have not had a reply.
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Posted 15 hours ago
Placed my order early afternoon and it was delivered just before lunch the following day. Fantastic service, great communication with no problems.
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Posted 18 hours ago
Nice bbq tools delivered quickly 👌
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Posted 19 hours ago
Best price around, delivered fast and on time. Would highly recommend buying from BBQ World in the future.
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Posted 21 hours ago
Genuine Weber item at a reasonable price. Delivered the next day.
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Posted 22 hours ago
My BBQ got damaged in transit. BBQ world prices to be very quick and generous in resolving the issue. Great customer service.
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Posted 1 day ago
Easy to buy, sent quickly (I opted for the £20 next day).
BBQ World 5 star review on 19th April 2025
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Posted 1 day ago
Offered a range of options, comparable prices to other suppliers and easy to navigate website. Prompt delivery, well packaged.
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Posted 1 day ago
Just received our Pit Boss Sportsman 3 Portable Gas BBQ Including Cart. Great communication and the item has arrived. Easy instructions and well set out to build. We haven’t used it as yet as it’s now too cold up here in Scotland but I can’t wait. We will be using Dawson’s again. Great service.
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Posted 2 days ago
Well packaged, lovely item and very quick stress free delivery
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Posted 2 days ago
Excellent all round! Delivered with a couple of days for no extra cost. All in perfect condition and cheaper for same than at local garden centre!
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Posted 2 days ago
Excellent service arrived in good condition. Looking forward to using it
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Posted 2 days ago
Ordered a Yeti drinks bottle and travel mug. Order was processed very quickly and they arrived well packaged. Excellent products at a great price. Will be back for more products.
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Posted 3 days ago
great deal on a bbq, quick post. lots of great options
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Posted 3 days ago
Good price, quick delivery
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Posted 3 days ago
Purchased a Weber BBQ for my son. Good value and easy to purchase.
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Posted 3 days ago
Fantastic service on live chat when I had questions about a particular model. Delivery was excellent and the Napoleon BBQ is performing well
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Posted 3 days ago
Great to be able to discuss the products with knowledgeable staff and the after-sales help was amazing
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Posted 3 days ago
Excellent services and prices. Very helpful over the phone answering questions on different models.
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Posted 4 days ago
BBQ World is rated 4.8 based on 4,399 reviews