Bathroom Mountain Reviews

Name: Bathroom Mountain
Address: Highgate 2, Harewood Street, Stoke-on-Trent, Highgate 2, Harewood Street, Stoke-on-Trent, Staffordshire
Rating: 4.65

4.7 Rating 1,216 Reviews

91 %

of reviewers recommend Bathroom Mountain

4.7

Based on 1,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Bathroom Mountain 5 star review on 8th October 2024

1126

Anonymous

Anonymous // 01/01/2019

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“Great price and looks great.”

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Posted 4 years ago

“Now that my W.C. is in place it looks rather good, there is however one small problem, the Cistern Flush Handle is very Loose and flops about, I have placed washers in place to try and make it more secure but it is still too loose, it is as if the plastic recess inside the cistern is too big for the shaft and will NOT tighten up... Not very happy with the cistern Toilet Flush”

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Posted 4 years ago

“Received my order this week and love it. I ordered a vanity unit and basin with tap and accessories and the quality is really nice and the delivery time was only 3 days. Would certainly recommend.”

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Posted 4 years ago

Good afternoon Brian, Thank you for your kind feedback. We are pleased to hear that you are happy with your item.

Posted 4 years ago

“They have a great selection of bathroom cabinets and taps at great prices. Speedy friendly delivery too.”

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Posted 4 years ago

“Havent recieved my order and no response from my email asking where it is!”

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Posted 4 years ago

Hi, Thank you for your feedback, I am sorry to hear that you have not yet received your order. I can confirm that we received your e-mail yesterday afternoon regarding the missing order. We have been investigating the matter with our couriers to understand the cause of the missing order which we dispatched. To avoid any delays we have also put a replacement order on our system yesterday evening. The replacement order will be picked today and is scheduled to arrive with you tomorrow. In the event your missing order is found and if we can get the items to you any sooner, we will happily do so. Nevertheless if for any reason you do not get your order tomorrow or if tomorrow is not convenient please contact our team on 01782405047 and we will happily look into the matter urgently for you. In the meantime please, accept our deepest apologies for this matter. If there is anything else we can do please let me know. Kind Regards, Nelson

Posted 4 years ago

“Items came damaged one two occasions”

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Posted 4 years ago

Good morning Reena, Thank you for your feedback. I am very sorry that your Antigua Pebble Grey Floor Standing Tall Cabinet Units arrived damaged. The units were collected and refunded as soon as possible and we have made the manufacturer aware of the issue. If there is anything else we can assist with in the future please just let us know. Kind Regards, Matt

Posted 4 years ago

“Competitive pricing, speedy delivery, quality products, can't fault the service.”

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Posted 4 years ago

“Good price for the good quality”

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Posted 4 years ago

“Delivery side was very poor got a phone call at 7am to say your item will be delivered never got delivered and the driver never answered the phone wife was late for work I had to ring the office next to find out where my item was I was never rung Thanks”

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Posted 4 years ago

“Excellent radiator very well delivered no damages first class”

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Posted 4 years ago

“Very happy with my purchase. It is better than the picture and looks much more expensive. The delivery was on time and we were kept up to date on the morning of the delivery. Also very impressed with the packaging very secure. Definitely 5 stars.”

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Posted 4 years ago

“Excellent service. Delivery arrived as promised. Highly recommended.”

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Posted 4 years ago

“Exellent Service. Will order with you again.”

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Posted 4 years ago

“Easy to order quick delivery excellent customer service”

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Posted 4 years ago

“I bought a radiator off bathroom mountain and it was delivered on the time it said would be i was very pleased with the product which had clear instructions on fitting it, I would certainly use their service in the future should i need to,”

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Posted 4 years ago

“We were delighted with the service we received from Bathroom Mountain, and would happily recommend this Company to our friends and family.”

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Posted 4 years ago

“Great service and fantastic radiator thank you”

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Posted 4 years ago

“From start to finish absolutely brilliant !!! I'm an interior designer and companies like this make my job easy. Great quality , superb design and brilliant service all at very affordable prices. Thanks so much, will definitely be using you again !”

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Posted 4 years ago

“Received what I paid for,( reasonable price), very quick delivery, quality product. Good all round.”

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Posted 4 years ago

“Quality products with quick delivery. Had a issue with one of the items and they replaced it immediately. great service.”

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Posted 4 years ago

Bathroom Mountain is rated 4.7 based on 1,216 reviews