Bathroom Mountain Reviews

Name: Bathroom Mountain
Address: Highgate 2, Harewood Street, Stoke-on-Trent, Highgate 2, Harewood Street, Stoke-on-Trent, Staffordshire
Rating: 4.65

4.7 Rating 1,216 Reviews

91 %

of reviewers recommend Bathroom Mountain

4.7

Based on 1,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Bathroom Mountain 5 star review on 8th October 2024

1126

Anonymous

Anonymous // 01/01/2019

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“Bath scratched, had black tape down it, so much hassle to send back or I would 😡”

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Posted 4 years ago

“Great products! Came really fast and in great packaging”

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Posted 4 years ago

“Process very easy and quick free delivery. Very satisfied with the radiators ive ordered more”

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Posted 4 years ago

“Rapid and quality service. One of the parts delivered unfortunately had the bag split in transit losing a couple of bits - replaced straight away on a next day service. I can't fault this company at all. The rest of my delivery was perfect. I have now placed an order for a towel radiator aswell.”

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Posted 4 years ago

“Delivered quickly. Well boxed to prevent damage and excellent product.”

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Posted 4 years ago

“Was very pleased with our bathroom set everything was there and pack well and safe I defo recommend. It to my friends”

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Posted 4 years ago

“Great service fab product Nice doing business with you”

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Posted 4 years ago

“Fast and efficient service--very impressed.”

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Posted 4 years ago

“Easy to order and receive.”

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Posted 4 years ago

“Excellent delivery and product!!”

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Posted 4 years ago

“Excellent value and delivered very quickly. Happy so far”

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Posted 4 years ago

“Was extremely impressed with the quick delivery, the delivery company were very friendly too and super pleased with our new shower screen”

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Posted 4 years ago

“Quality goods fast delivery would highly recommend”

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Posted 4 years ago

“Bath arrived in good time, as ordered. Great service!”

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Posted 4 years ago

“Good product (shower door) and no issues with delivery. Initially bought wrong size door which was picked up promptly and replaced but returns payment isn’t as efficient (still waiting).”

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Posted 4 years ago

“Initially sold a used item that had obviously been returned to them in a poor state. Rusty screws and wet appliance with scale over all the washers, it appeared as if it had been taken from someone’s wall and re packaged. Upon realising this and photos sent to the company they were very swift to rectify the problem collecting the used and replacing with new within two days.”

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Posted 4 years ago

“The goods supplied seem to be of a good standard although not yet installed. Customer service staff were excellent on the 3 occasions I had to speak to them. What let it down was the delivery. The goods were not delivered on the day requested and I received an email late in the day saying there had been delays and could they be delivered the following day. I replied to this email but seemingly the reply did not get through. The following day I emailed customer service when it became fairly obvious that there would be no delivery that day either. By this time it was Friday so I phoned and was told that the goods were out for delivery but no time could be guaranteed. They were eventually delivered at about 5pm on Friday. By this time the plumbers had gone home so the goods sat on a plet in the road overnight until a family member could come over and help me bring them inside. I am a 66 year old female. I'm sure it was just a series of unfortunate events but very irritating.”

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Posted 4 years ago

“Loved my new cabinet, easy to build and put up. Looks lovely very pleased, now need to buy another one for the other bathroom.”

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Posted 4 years ago

“The best prices for the same items on other websites. Fast efficient delivery. Very pleased with this .”

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Posted 4 years ago

“Really good service and prices, puts another certain competitor with ‘plum’ in the title to shame.”

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Posted 4 years ago

Bathroom Mountain is rated 4.7 based on 1,216 reviews