Bathroom Mountain Reviews

Name: Bathroom Mountain
Address: Highgate 2, Harewood Street, Stoke-on-Trent, Highgate 2, Harewood Street, Stoke-on-Trent, Staffordshire
Rating: 4.65

4.7 Rating 1,216 Reviews

91 %

of reviewers recommend Bathroom Mountain

4.7

Based on 1,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Bathroom Mountain 5 star review on 8th October 2024

1126

Anonymous

Anonymous // 01/01/2019

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“NEVER EVER PURCHASE FROM THIS COMPANY. FIRST OF ALL THEY CHARGED AN ARM AND A LEG! I PURCHASED THE FIJI WHITE COMBI VANITY & NEVADA 1100MM UNIT. BACK END OF SEPTEMBER 2020 AND NOW WE ARE IN FEB 2021 EVEN IN DECENMBER I IMMEDIATELY REASLISED AND SPOTTED THE WOOD DRAWERS AND THE SIDE STARTED TO ERODE FAST AND STRIPS PEELING OFF. VERY VERY POOR QUALITY. ALSO THE FLUSH IS TERRIBLE AND VERY WEAK. THEY ADVERTISE AS ITS GOOD WATERPROOF SEAL QUALITY WOOD OR MDA. I WISH I HADN'T PURCHASE THIS NOW. DEFINATLEY NOT GOOD VALUE FOR MONEY! I WOULD PROBABLY NEED TO REPLACE THE WHOLE DAMN THING NOW!! NOT HAPPY WHATSOEVER!”

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Posted 3 years ago

Thank you for your feedback Mohammed. I can see that following your review you have also contacted our customer service team who are now in discussions with you. I am sure they will be able to offer an agreeable resolution.

Posted 3 years ago

“Great company, will definitely use again”

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Posted 3 years ago

Thank you Katherine. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“This review is for the delivery driver. Who left my shower enclosure in the middle of a busy road and refused point blank to move it to a safe place. Very difficult to deal with when you live on your own and have no-one to help.”

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Posted 3 years ago

I am sorry to hear this Janine, I will pass this onto our third-party courier to review. We would expect the driver to take an order to the nearest accessible point next to your kerbside. If there is anything outstanding with your order please get back in contact.

Posted 3 years ago

“Very helpful. Prompt delivery. Would recommend.”

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Posted 3 years ago

Thank you Lisa. We appreciate your review and recommendation. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Very quick service and the quality of everything I ordered more than exceeded expectations. Not all in service yet but all good so far.”

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Posted 3 years ago

Thank you Matthew. Hope the final installation gives you the result you are seeking. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Extremely satisfied with price, availability, delivery and quality of the product. Thank you”

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Posted 3 years ago

Thank you Jodie. We value your five star review and comments. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Very pleased. Good quality fast delivery very helpful”

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Posted 3 years ago

Thank you Wendy. Your five star company review is appreciated. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Bathroom Mountain is without doubt one of the best online retailers I have ever dealt with . There is always someone to answer telephone enquiries and all the members of staff I spoke to were without exception helpful, courteous and anxious to solve any problems. Delivery was on time and the product , a shower enclosure ,was high quality and excellent value for money.”

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Posted 3 years ago

Thank you Ann. The team at Bathroom Mountain appreciate your five star company review and value your comments. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Great product good value for money”

Bathroom Mountain 5 star review on 3rd February 2021

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Posted 3 years ago

Thank you Stewart for your five star review, comments and great photo. Much appreciated. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Fantastic quick service!”

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Posted 3 years ago

Thank you Angela. We appreciate your five star company review. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Very good service, delivery and quality product.”

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Posted 3 years ago

Thank you Abi-Lee. We appreciate your five star review and comments. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Mirror is lovely but delivery was delayed for 2 days. So not happy with that”

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Posted 3 years ago

We are pleased to hear you are happy with your choice of mirror. I am sorry to hear there was a delay in transporting the item to you. I have issued a refund on the shipping as an apology.

Posted 3 years ago

“Very quick delivery. The sink unit had all parts labelled making it so simple to put together. Having shopped around bathroom mountain could not be beaten on price. Overall really pleased”

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Posted 3 years ago

Thank you Liz. The team at Bathroom Mountain appreciate your five star company review and comments. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“I recently ordered a radiator from Mountain Bathroom. When the radiator arrived it matched my expectations and looks fab in my home. Unfortunately there was a delay in getting it delivered but I was very impressed with the customer service team who helped me understand and sort out the delay which was down to an issue with the delivery company. Mountain Bathroom customer service team were professional and helpful and made a potentially stressful situation manageable. Overall I am very satisfied with their service. Diolch.”

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Posted 3 years ago

Thank you Beth. We appreciate your review and comments. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Easy to order with online help to ensure item was in stock. Arrived well packed with very little plastic (well done). Excellent.”

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Posted 3 years ago

Thank you Colin. Your five star company review and comments are appreciated. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Great price, lovely product, speedy delivery”

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Posted 3 years ago

Thank you Liz. We appreciate your valued five star company review and comments. Best regards. Polly. Bathroom Mountain.

Posted 3 years ago

“Arrived in prompt time , Service was great”

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Posted 3 years ago

Thank you Stacy. The team at Bathroom Mountain appreciate your five star company review. Best regards. Polly. Bathroom Mountain.

Posted 3 years ago

“Good value products delivered exactly when they said they would.”

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Posted 3 years ago

Thank you Brian. We value and appreciate your review. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Very courteous and helpful. Fast delivery service. Sensible prices.”

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Posted 3 years ago

Thank you Jacqueline. Your review is appreciated by all the team at Bathroom Mountain. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Choices, prices and delivery was all very good. Yet to open or fit anything yet but so far so good..”

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Posted 3 years ago

Thank you Matthew. Much appreciated. Hope the installation runs smoothly. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

Bathroom Mountain is rated 4.7 based on 1,216 reviews