Bathroom Mountain Reviews

Name: Bathroom Mountain
Address: Highgate 2, Harewood Street, Stoke-on-Trent, Highgate 2, Harewood Street, Stoke-on-Trent, Staffordshire
Rating: 4.65

4.7 Rating 1,216 Reviews

91 %

of reviewers recommend Bathroom Mountain

4.7

Based on 1,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Bathroom Mountain 5 star review on 8th October 2024

1126

Anonymous

Anonymous // 01/01/2019

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“Great mirror, great delivery and great packaging. Looks sheek. Husband is loving the bluetooth when he is showering.”

Bathroom Mountain 5 star review on 5th August 2020

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Posted 4 years ago

“The item arrived faulty. I have emailed requested an replacement & sent photographs. No response has been received .”

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Posted 4 years ago

“Quick delivery, great price and happy with product”

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Posted 4 years ago

“Brilliant service. Thanks”

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Posted 4 years ago

“I contacted Bathroom Mountain to check that the parts I had ordered were correct. I received an email informing me when my package was to arrive, Given the current situation it has been very problematic to get hold of a plumber. Confident that my radiator would arrive on Friday I went ahead and booked a plumber and an electrician. The package arrived within 2 minutes of the time frame given - that is the good news. The not so good news was that the radiator was black and was the wrong size. I called customer support and spoke to a very nice and extremely helpful person, who apologised and then arranged for the correct package to be delivered on Monday, and the incorrect package to be collected on the same day. (apparently two different courier companies are used) The correct radiator was delivered not on Monday but on Saturday - no one was in and so the package was left outside the front door. Fortunately, I live in a fairly safe neighbourhood, but you have to ask yourself the question - why. The wrong package was collected as agreed on Monday - although no time could be given when collection would take place so had to cancel all plans.”

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Posted 4 years ago

Good afternoon Sumitra, thank you for your review. We are very sorry that you received the incorrect radiator and that your second delivery arrived earlier than expected. We will ensure our third party courier service is aware of the issues. We hope that you are happy with your order, however if you have any further queries please contact us at customer.service@bathroommountain.com

Posted 4 years ago

“Service and delivery were excellent . Big problem with the bathroom cabinet, shaver point very badly aligned making it very diffivult to use”

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Posted 4 years ago

“Good prompt service”

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Posted 4 years ago

“Excellent product, good price, turned up in 2 days .. brilliant”

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Posted 4 years ago

“Fantastic radiators and great delivery time mirror radiator looks smashing in hall”

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Posted 4 years ago

“Friendly staff good service and prices. Delivery times could be better but overall very pleased 👍”

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Posted 4 years ago

“Very fast delivery and good quality sink. Will be back when I am changing my bathroom”

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Posted 4 years ago

“Very fast delivery, really nice product, would recommend”

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Posted 4 years ago

“Excellent service, great delivery and fab products”

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Posted 4 years ago

“If you can excited about a new loo, it’s fine does every thing it should,”

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Posted 4 years ago

“Excellent service and delivery. Totally satisfied with radiator purchase.”

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Posted 4 years ago

“No hassles, good communication with quick delivery at surprisingly good prices.”

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Posted 4 years ago

“Great service and item bought reasonably priced.”

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Posted 4 years ago

“Great customer service, Fast delivery and delivery driver was very helpful. Only reason didn’t give 5* was because there wasn’t a voucher code available for discount on large orders. Would defiantly order from them again!”

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Posted 4 years ago

“item arrived extremely well packaged, website easy to use”

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Posted 4 years ago

“Very good service and quality as described”

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Posted 4 years ago

Bathroom Mountain is rated 4.7 based on 1,216 reviews