Bathroom Mountain Reviews

Name: Bathroom Mountain
Address: Highgate 2, Harewood Street, Stoke-on-Trent, Highgate 2, Harewood Street, Stoke-on-Trent, Staffordshire
Rating: 4.65

4.7 Rating 1,216 Reviews

91 %

of reviewers recommend Bathroom Mountain

4.7

Based on 1,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Bathroom Mountain 5 star review on 8th October 2024

1126

Anonymous

Anonymous // 01/01/2019

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“Really pleased with bathroom mountain Didn’t arrive on set date due to work volume but no problem in giving us back delivery charge an very efficient an professional with it all Defo use it again”

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Posted 4 years ago

“The order was not complete. The side panel and the end panel are missing. Ian eldred”

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Posted 4 years ago

Good Afternoon Ian, We appreciate your feedback. As you can imagine it is no benefit to ourselves to miss items from an order. I have reviewed our records and can see upon being notified late in the day, the missing items left us the next day and were delivered the day after. We would have happily resolved the matter sooner had we know about the matter sooner in the day. Nevertheless, we believe that the order is now complete and I wish you the best with your project. If you need anything else in future please feel free to contact our team and we will do our best to help you. Kind Regards, Nelson

Posted 4 years ago

“Good quality products well priced and with a fast delivery. Very happy”

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Posted 4 years ago

“Good quality, despatched and delivered promptly without excessive delivery charges that some companies use for ‘remote’ areas of Scotland. Very pleased with the mirror.”

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Posted 4 years ago

“Brilliant service and fast delivery top stars”

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Posted 4 years ago

“Excellent service - very pleased with purchase - fits my space perfectly”

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Posted 4 years ago

“I was very satisfied and impressed with the overall service and speediness of delivery. The only criticism is that the mirror I ordered was described as suitable for portrait or landscape hanging but turned out to only have the fixtures for portrait - I wanted landscape and wouldn’t have ordered the item if the website description had been more accurate.”

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Posted 4 years ago

“Quick, easy and so very reasonable.”

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Posted 4 years ago

“Great service”

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Posted 4 years ago

“Great service. Would recommend”

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Posted 4 years ago

“Excellent service-arrived well packed and on time”

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Posted 4 years ago

“Customer service did not respond to my pre-purchase questions. Was given a delivery slot of 8am till 6pm. Delivery arrived at 6.10. I dont understand why an all day slot was given, in this day and age an AM or PM slot should be provided as a minimum”

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Posted 4 years ago

“Excellent prices, fast delivery & quality products. Very happy with my purchases.”

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Posted 4 years ago

“Pretty good.”

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Posted 4 years ago

“Excellent service, delivery on time. Quality product. Thanks.”

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Posted 4 years ago

“you said what you would do and did it. I would have liked more information as to delivery timing”

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Posted 4 years ago

“Arrived as expected. No problems with delivery or packaging. Not installed yet, but everything looks okay. Excellent distance from spigot end to the wall. Searched high and wide for this feature too. Also features rimless flush, and easy removable pan seat. Value a little high, but got most of the features we wanted. Only other feature I would have liked was a square frontage.”

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Posted 4 years ago

“Excellent service, well packaged and great delivery”

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Posted 4 years ago

“Service from Bathroom Mountain excellent unfortunately let down by DPD failing to deliver goods on requested day”

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Posted 4 years ago

“Delivery was prompt and the driver was most helpful going out of his way to help me”

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Posted 4 years ago

Bathroom Mountain is rated 4.7 based on 1,216 reviews