Bathroom Mountain Reviews

Name: Bathroom Mountain
Address: Highgate 2, Harewood Street, Stoke-on-Trent, Highgate 2, Harewood Street, Stoke-on-Trent, Staffordshire
Rating: 4.65

4.7 Rating 1,216 Reviews

91 %

of reviewers recommend Bathroom Mountain

4.7

Based on 1,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Bathroom Mountain 5 star review on 8th October 2024

1126

Anonymous

Anonymous // 01/01/2019

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“Great service”

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Posted 4 years ago

“Delivery charges are expensive for ceramic items. Delivery charge of £24.99 for Small 6kg basin.”

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Posted 4 years ago

“Very prompt delivery and quality as described.”

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Posted 4 years ago

“Easy to order, quick delivery and very well packaged.”

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Posted 4 years ago

“Great customer service quick delivery highly recommend”

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Posted 4 years ago

“Came on time and paced really well , checked glass was all ok which it was couldn’t unpack completely as was very heavy but plumber will do that in just over a week which I hope won’t be too late to report anything missing, but so far I am impressed with how everything has gone.”

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Posted 4 years ago

“Good price and free next day delivery. What is not to like.”

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Posted 4 years ago

“Bathroom Mountain is prompt and businesslike.”

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Posted 4 years ago

“Would not use again. Not from transit but damaged furniture units sent out and delivered agreed replacement delivery OK and made arrangements to be in but then day before delivery had email saying that was damaged in the warehouse too and no further stock. Was offered to choose alternative units for a later delivery but only wanted a specific colour and type and with my bathroom stripped out already and plumber booked had to accept 20% refund offered but have ended up with damaged units to fit which need replacing or repairing.”

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Posted 4 years ago

“Quick delivery, good quality product. Thank you!”

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Posted 4 years ago

“Fast efficient service and delivery. Lovely quality cabinet. Very happy with my purchase.”

Bathroom Mountain 5 star review on 20th September 2020

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Posted 4 years ago

“Ordered a vanity unit wc combo was delivered on time.”

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Posted 4 years ago

“Execellent Service...”

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Posted 4 years ago

“My bathroom mirror is outstanding and well worth the money, my partner is pleased the mirror doesn’t steam up when he has a shave. Would highly recommend”

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Posted 4 years ago

“The online chat was a great help, although the website didn’t work the best with explorer I had no problem when I switched to chrome. My order was delivered as expected, well packaged and secure. The instructions were easy to follow and I was able to put the screen in place over an afternoon.”

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Posted 4 years ago

“The customer service was very good. When we bought the item, it was showing pick up instead of delivery, as soon as I sent them an email they respond and refund. The correct items been sent so quick. I've been happy with everything👍”

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Posted 4 years ago

“Quality is poor . Sadly the quality of the feet on the roll top bath I bought let the bath down .”

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Posted 4 years ago

“Ordering simple and straight forward. Emails sent to keep updated on delivery. Delivered on time. Unit was very nice and simple to put together. Would use again”

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Posted 4 years ago

“Fantastic service!!!”

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Posted 4 years ago

“The mirror I ordered arrived completely smashed, replacement was sent without quibble which was appreciated but second mirror was also received completely smashed. Packaging had not been reviewed or changed to add protection and same courier service was used. I have also had to dispose of both of these items myself costing time and petrol. The only positive was that the refund was received very quickly and without argument. Wouldn't shop again though.”

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Posted 4 years ago

Bathroom Mountain is rated 4.7 based on 1,216 reviews