Bathroom Mountain Reviews

Name: Bathroom Mountain
Address: Highgate 2, Harewood Street, Stoke-on-Trent, Highgate 2, Harewood Street, Stoke-on-Trent, Staffordshire
Rating: 4.65

4.7 Rating 1,216 Reviews

91 %

of reviewers recommend Bathroom Mountain

4.7

Based on 1,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Bathroom Mountain 5 star review on 8th October 2024

1126

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“At the time of placing my order an error occurred meaning an unwanted item was processed in my order. I emailed and telephoned and they could not be more helpful in rectifying the problem, plus delivery came the next day and the item purchased looks amazing.brilliant quality. Yet to test the radiator on its heat output. Would defo recommend and will be purchasing in the future”

Helpful Report

Posted 4 years ago

Good Morning Stacey Thank you for purchasing from Bathroom Mountain. We are glad that we could help you and that your experience was a great one, and we appreciate the 5-star rating immensely. We look forward to being able to help you again in the future. Kind Regards Bathroom Mountain, Customer Service Team

Posted 4 years ago

“Excellent price and delivery!”

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Posted 4 years ago

Good Morning Thank you for purchasing from Bathroom Mountain. We appreciate and thank you for taking the time to give us a 5-star rating. We hope your heated towel rail is what you wanted. If we can help with anything, then please feel free to get in touch. Kind Regards Bathroom Mountain, Customer Service Team

Posted 4 years ago

“Fast delivery, easy to make up the bathroom cupboard in gloss white, only trouble is the gloss finish was marked on both sides as though this was caused in the production of the carcass.”

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Posted 4 years ago

“Quick delivery, quality at reasonable prices”

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Posted 4 years ago

Good Morning Melanie Thank you for purchasing from Bathroom Mountain. We're happy you like your radiator and that it arrived promptly. If we can help in any way please let us know. Kind Regards Bathroom Mountain Customer Service Team

Posted 4 years ago

“Great price and excellent quick delivery. Impressed with the packaging . Easy to follow instructions and looks fantastic in the new bathroom.”

Helpful Report

Posted 4 years ago

Good Afternoon Debra Thank you for purchasing from Bathroom Mountain. We're happy you took the time to give us a 5-star rating for your mirror. If we can do anything else for you, please get in touch, and we will happily help. Kind Regards Bathroom Mountain, Customer Service Team

Posted 4 years ago

“Good Value & very prompt delivery.”

Helpful Report

Posted 4 years ago

Good Morning Thank you for purchasing from Bathroom Mountain. We're thankful for your 5-star review and very happy your items got you to promptly. If we can help with anything else, please let us know. Kind Regards Bathroom Mountain, Customer Service Team

Posted 4 years ago

“Could not fault from start to finish. Had a couple of issues due to my mistakes. Customer service dealt with it very fast and efficiently”

Helpful Report

Posted 4 years ago

Good Morning Brian Thank you for purchasing from Bathroom Mountain. We are glad we could help you with and appreciate the 5-star rating you gave us. If we can help you with anything else, please let us know. Kind Regards Bathroom Mountain, Customer Service Team

Posted 4 years ago

“Excellent service and when I had a query it was quickly and efficiently answered”

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Posted 4 years ago

Good Afternoon Rosemary Thank you for purchasing from Bathroom Mountain. We are happy you had a great experience with us. If you need anything else, please let us know. Kind Regards Bathroom Mountain Customer Service Team

Posted 4 years ago

“Very good but shame I have to self arrange for returns.”

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Posted 4 years ago

“Our item came the day after ordering and we love it!! Great service.”

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Posted 4 years ago

Good Afternoon Thank you for purchasing from Bathroom Mountain We're so happy that you love the shower panel and that it got to you fast. If there is anything we can do to help, please let us know. Kind Regards Bathroom Mountain Customer Service Team

Posted 4 years ago

“Quick delivery and product looks good”

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Posted 4 years ago

Good AFternoon James Thank you for purchasing from Bathroom Mountain. We're happy the towel rails look good for you and that they arrived promptly. If there is anything else we can do to help then please let us know. Kind Regards Bathroom Mountain Customer Service Team

Posted 4 years ago

“Ordered a round bathroom mirror, which looks fantastic. Quick delivery and came very well packaged. Would use Bathroom Mountain again.”

Helpful Report

Posted 4 years ago

Good Afternoon Deborah Thank you for purchasing from Bathroom Mountain We're really happy your mirror looks fantastic and thank you for saying you would use ourselves again, we really appreciate that. If you get a chance, we would love to see a picture of your mirror when the project is completed. If there is anything further we can do to help, please let us know. Kind Regards

Posted 4 years ago

“Quick delivery. Very good price. Excellent item. Will use again and recommend to friends and family.”

Helpful Report

Posted 4 years ago

Good Afternoon Barbara Thank you for purchasing from Bathroom Mountain. We are delighted that you would use us again and that your item arrived promptly. If we can help with anything else for you and your family please let us know. Kind Regards Bathroom Mountain Customer Service Team

Posted 4 years ago

“Had a mix up with delivery address (my fault) spoke on phone, they sorted it with courtesy and speed......would use again, excellent service.”

Helpful Report

Posted 4 years ago

Good Morning Thank you for purchasing from Bathroom Mountain. We appreciate the 5-star rating, and we are happy you had a great experience with us. If there is anything we can help with in the future, please feel free to get in touch. Kind Regards Bathroom Mountain, Customer Service Team

Posted 4 years ago

Author didn't leave any comments.

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Posted 4 years ago

“Ordered at 2pm on Friday told it was next working day delivery, so expected us to be delivered Monday but it came before 1pm on Saturday, bathroom mirror with light, well packaged and looks great 👍🏻”

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Posted 4 years ago

Good Morning Thank you for purchasing from Bathroom Mountain. We're glad your mirror arrived fast and you like like it so much. Kind Regards Bathroom Mountain Customer Service Team

Posted 4 years ago

“Really good price and quality, I had a query about one of the parts which was sorted quickly and easily before I placed the order. The delivery was on time and the goods were very well packaged. I would recommend Bathroom Mountain.”

Helpful Report

Posted 4 years ago

Good Afternoon Thank you for purchasing from Bathroom Mountain. We are extremely happy you had a great experience with your purchase and that the delivery was on time. We're always here if you need anything else or some advice on what you have purchased. Kind Regards Bathroom Mountain Customer Service Team

Posted 4 years ago

“The mirror is great. It works well but I got the wrong size and there was no return slip or a phone number so that I could ask how to return it. Other than that, the mirror is nice.”

Helpful Report

Posted 4 years ago

Good Afternoon Thank you for purchasing from Bathroom Mountain. We're sorry to hear you ordered the wrong size mirror. We would be more than happy to help you arrange the correct sized mirror if you can give us a call on 01782 405047 or by emailing us at customer.service@bathroommountain.co.uk and we will happily help. Kind Regards Bathroom Mountain Customer Service Team

Posted 4 years ago

“Delivery was good, parcel well wrapped as it was a mirror cabinet. Arrived between the time I was given.”

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Posted 4 years ago

“kept informed at all times,excellent service.”

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Posted 4 years ago

Good Morning Thank you for your kind words regarding our customer service. If there is anything we can do in the future, please feel free to get in touch and we will happily help. Kind Regards Bathroom Mountain Customer Service Team

Posted 4 years ago

Bathroom Mountain is rated 4.7 based on 1,216 reviews