Bathroom Mountain Reviews

Name: Bathroom Mountain
Address: Highgate 2, Harewood Street, Stoke-on-Trent, Highgate 2, Harewood Street, Stoke-on-Trent, Staffordshire
Rating: 4.65

4.7 Rating 1,216 Reviews

91 %

of reviewers recommend Bathroom Mountain

4.7

Based on 1,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Bathroom Mountain 5 star review on 8th October 2024

1126

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No problems. Everything arrived safely and well packed, and so far, undamaged. Not yet installed, so can't say any more. Service was excellent.”

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Posted 4 years ago

Thank you Andrew for your valued five star review. Hope the installation goes smoothly for you. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“Looks great. Very fast delivery. Excellent service.”

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Posted 4 years ago

Thank you Andrew. Much appreciated by the team. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“Bought a mirror. Arrived 2 days earlier than expected. Well packed, very satisfied.”

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Posted 4 years ago

Thank you Anthony. Much appreciated. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“Items became out of stock as soon as I had ordered and paid. Took a month before I received first item and still awaiting the second item. So if you are not in a hurry for goods it’s okay but otherwise I would order from elsewhere.”

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Posted 4 years ago

“Our first purchase from bathroom mountain. The bath received in good time and excellent packaging and condition. We love the bath! Thanks BM.”

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Posted 4 years ago

Thank you David for your five star review. Best regards Polly. Bathroom Mountain

Posted 4 years ago

“Really good products and excellent customer service. I ended up sending back items I’d bought through another company because Bathroom Mountains were much nicer and a better price! Thanks again!”

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Posted 4 years ago

Thank you Ian for your valued five star review. Much appreciated by the team at Bathroom Mountain. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“Super quick delivery Great sleek design and looks great on bathroom wall Very happy, would recommend retailer and product.”

Bathroom Mountain 5 star review on 23rd November 2020

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Posted 4 years ago

Thank you Laura for your five star customer review. Also thanks for the pciture. Looks great. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“Quick reliable service”

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Posted 4 years ago

Thank you Kim for your five star review. Appreciated by the Bathroom Mountain team. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“Great service and product as expected. Excellent”

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Posted 4 years ago

Philippa, your five star review is appreciated by the Bathroom Mountain team. Thank you. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“Good quality mirror, delivered quickly and securely packed. Very happy”

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Posted 4 years ago

Thank you Kathryn. Your five star review of our company is appreciated. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“You simply did what you promised to do - delivery and quality excellent!”

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Posted 4 years ago

Your five star review is much appreciated. Thank you Alan. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“Delivered on time, well packaged, lovely mirrors, very impressed with my service.”

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Posted 4 years ago

Your review is appreciated by the team here at Bathroom Mountain. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“Very efficient delivered on time”

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Posted 4 years ago

Thank you Gillian for your five star review. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“Fab service”

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Posted 4 years ago

Thank you Terry. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“Mix up with my order. One phone call replace tap received next day (at no cost to myself). Staff very helpful and polite. Really pleased customer 😃”

Bathroom Mountain 5 star review on 22nd November 2020

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Posted 4 years ago

Thank you Laura for your detailed review and we appreciate the photo too. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“Bathroom mountain has very poor communication.”

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Posted 4 years ago

Good Evening Richard, I am sorry to hear your feedback. I am unable to find any e-mails relating to your case nor am I able to see any notes on your order regarding any problems you have encountered. However, if the matter is not resolved please feel free to contact me directly over the phone on 01782405047 and I will do my best to help you. Regards, Nelson

Posted 4 years ago

“Fantastic service! Highly recommend!”

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Posted 4 years ago

Thank you Anett for your five star review. Appreciated by the team at Bathroom Mountain. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“Boston Toilet is rubbish, flush water cannot reach the front half of the pan.”

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Posted 4 years ago

“Great value and service. However, I am disabled and it would help if when ordering the option was given for an alternative to a doorstep pallet delivery.”

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Posted 4 years ago

Thank you Mick for your valued review. I have passed on your comment regarding delivery to our customer service team. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

“Prompt professional delivery”

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Posted 4 years ago

Thank you Jeff for your valued five star review. Best regards. Polly. Bathroom Mountain

Posted 4 years ago

Bathroom Mountain is rated 4.7 based on 1,216 reviews