Bathroom Mountain Reviews

Name: Bathroom Mountain
Address: Highgate 2, Harewood Street, Stoke-on-Trent, Highgate 2, Harewood Street, Stoke-on-Trent, Staffordshire
Rating: 4.65

4.7 Rating 1,216 Reviews

91 %

of reviewers recommend Bathroom Mountain

4.7

Based on 1,216 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Bathroom Mountain 5 star review on 8th October 2024

1126

Anonymous

Anonymous // 01/01/2019

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“Very pleased. Have bought two mirrors, one illuminated. Good price, fast delivery. Highly recommend.”

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Posted 3 years ago

Thank you Yolande. We value your five star review and comments. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Thank you Pauline. We appreciate your five star company review. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“The mirror was very well packaged, easily installed and very easy to use the Bluetooth which the sound is good. Overall very happy with this product.”

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Posted 3 years ago

Thank you Gary for your five star review and comments regarding you new mirror.Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Excellent service, courier lost parcel, telephoned next day, spoke to Matt/Mark who was very helpful. Rang courier and got another one out to be delivered. Packaging was excellent and product is fantastic. Thank you.”

Bathroom Mountain 5 star review on 18th January 2021

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Posted 3 years ago

Thank you Emma for your review and photo. Looks good. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“The online support was very good to assist me getting exactly the item I was after.”

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Posted 3 years ago

Thank you Martin. I will pass on your valued review to our customer service team. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Good quality service, product, delivery and packaging! Will order again from this company!”

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Posted 3 years ago

Thank you Mark. We value your five star company review and look forward to serving you again inthe future. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Good quality product Delivered on correct day Great service”

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Posted 3 years ago

Thank you Graham. We value your five star company review. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“I ordered a mirrored bathroom wall cabinet which arrived damaged. I emailed Bathroom Mountain who arranged for a new one to be delivered without any quibble. Thanks Bathroom Mountain”

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Posted 3 years ago

Your are most welcome Lee. Thank you for valued comments and five star company review. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Great service very professional delivery service, goods arrived in perfect condition and are excellent quality for a great price Many thanks”

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Posted 3 years ago

Thank you David from the hard working team at Bathroom Mountain. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Rubbish, made the order 2 weeks ago, payment taken no order confirmation email. 2 weeks on email about when I’m expecting the product only to be told that DPD have lost the delivery which I don’t believe as you receive confirmation when DPD are going to deliver but had nothing. Poor service. Matt”

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Posted 3 years ago

Hi, Thank you for your feedback, I am sorry to hear that you did not receive your item. Whilst our parcel courier partners message the receiver with an estimated time of arrival, if the item is lost at the local depot or sortation hub contact is not able to be made. Upon contact that your parcel was missing we can see that a replacement has been issued. Please accept our apologies for any inconvenience caused and if we can help any further please feel free to contact our customer service team. Regards, Nelson

Posted 3 years ago

“Excellent product and service”

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Posted 3 years ago

Thank you Polly. We value your five star review and comments. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“came on time looks very good”

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Posted 3 years ago

Thank you David. Much appreciated. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“This didn’t work as it should. The mirror steamed up just like a normal mirror would do. I contacted bathroom mountain with evidence and they are sending a replacement. I hope the new mirror works.”

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Posted 3 years ago

Hi, Thank you for your feedback we will gladly pass your feedback on to our supplier. A replacement has been issued for the preferred delivery date. Feel free to get in touch should you need any further assistance. Regards, Nelson

Posted 3 years ago

“Arrived in mint condition and in good time and the product is well made, thumbs up from me”

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Posted 3 years ago

Thank you Gary. We value your five star company review. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Excellent service delivery was good and customer service was amazing.”

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Posted 3 years ago

Thank you Margaret. We value your five star company review and will pass on your welcomed comments to the customer service team. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Perfect product , great customer service , delivery first class .”

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Posted 3 years ago

Thank you Gill. We appreciate your five star review and value your comments. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Excellent quality and quick delivery”

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Posted 3 years ago

Thank you Klaudija. We appreciate your valued review and comments. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Item was exactly as described ,good value, delivery was quick really good service will be using again”

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Posted 3 years ago

Thank you Patrick for your valued review. We look forward to serving you again in the future. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“Delighted with the products we bought for our down stairs cloakroom and very efficient delivery thank Bathroom mountain.”

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Posted 3 years ago

Thank you Nicola. Your five star company review is valued by all at Bathroom Mountain. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

“lovely bathroom suite, well made vanity unit and toilet unit, very good quality. Quick delivery and lovely delivery driver, will definitely buy from them again”

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Posted 3 years ago

Thank you Kevin for your valued five star review. We look forward to serving you again in the future. Best regards. Polly. Bathroom Mountain

Posted 3 years ago

Bathroom Mountain is rated 4.7 based on 1,216 reviews