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Bathquest Reviews

4.8 Rating 286 Reviews
95 %
of reviewers recommend Bathquest
4.8
Based on 286 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Bathquest Reviews
Visit Website

Phone:

01234216720

Email:

sales@bathquest.co.uk

Location:

18, Saint Martins Way, Bedford
Bedfordshire
MK42 0LF

Great advice and service from Bathquest when purchasing a new Water Softener. Helped with understanding how it would be connected to my mains and set-up of the softener itself before purchasing.
Helpful Report
Posted 2 years ago
Excellent service. Were out of stock of the product I ordered through no fault of theirs. Sent an upgraded model at no extra cost.
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Posted 2 years ago
Really approachable company with great customer support. There are some minor issues around the online e commerce experience but more than made up with by the friendly service.
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Posted 2 years ago
Very good service and received items the next day. Highly recommend.
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Posted 2 years ago
Excellent help when the item I ordered was out of stock. They called me to arrange for an alternative product to be sent out.
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Posted 2 years ago
Prompt delivery, excellent service and price.
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Posted 2 years ago
I have only rated with a four only for one reason otherwise everything was exceptionally good and would have deserved a five star. Because l was late ordering the item l missed out on next day delivery, which l understood completely, however because of the amount l spent l think l should have had some kind of correspondence confirming my order, just a quick email saying thanks for your order, would have been satisfactory, instead it was down to me to ring you up and confirm you had received the order.
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Posted 2 years ago
Excellent communications, prompt service and delivery.
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Posted 2 years ago
Superb customer service, fast delivery - would definitely buy from Bathquest again.
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Posted 2 years ago
Great customer service and prompt delivery. The model ordered turned out to be out of stock. Rather than wait for a delivery they rang me to explain and offered the option of an upgrade or wait a week.
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Posted 2 years ago
We found the Jacuzzi we wanted at a great price on Bathquests website. It was delivered within 7 days no fuss, Robert in customer services was great.
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Posted 2 years ago
Bathquest couldn’t have been more helpful and the local courier they used was efficient and probably the best courier service I’ve experienced
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Posted 2 years ago
excellent service, within 3 days of placing order goods were delivered professionally packaged. I was kept informed of delivery status right till it was delivered. will happily shop with them again
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Posted 2 years ago
Fantastic service and price. Can’t be faulted. Great communication. Very pleased. What more can I say. A pleasure to do business. Gaz.
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Posted 2 years ago
Great Price, Great service. Thankyou.
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Posted 2 years ago
Excellent courteous service,though could not answer one tech question.
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Posted 2 years ago
Bought a HIB recessed mirrored Led cabinet. Best value on the Internet and timely delivery. Easy company to contact. Staff knowledgeable and friendly. Quality product.
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Posted 2 years ago
Excellent customer service and speedy delivery for my Monarch water softener which was competitively priced.
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Posted 2 years ago
Great service item arrived quickly
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Posted 2 years ago
Happy customer. I bought a Monarch Ultra HE for a very competitive price compared to the rest of the market. I had my salt delivered the next day and the water softener delivered a couple of days afterwards. No complaints. I had the softer plumbed in yesterday and showers feel so much better already!
Helpful Report
Posted 2 years ago
Bathquest is rated 4.8 based on 286 reviews