Bathquest Reviews

Name: Bathquest
Address: 18, Saint Martins Way, Bedford, Bedfordshire
Rating: 4.78

4.8 Rating 272 Reviews

96 %

of reviewers recommend Bathquest

4.8

Based on 272 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01234216720

Email:

sales@bathquest.co.uk

Location:

18, Saint Martins Way, Bedford
Bedfordshire
MK42 0LF

Bathquest 5 star review on 21st June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good range of products. Some if the best prices available. Fast delivery.”

Helpful Report

Posted 3 years ago

Dear Victoria, Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future! Bathquest Team

Posted 3 years ago

“Order an HIB mirror. Price was excellent. Unfortunately the mirror arrived broken not a shock given the nature of the item. Called Bathquest who sorted a replacement straight away which was delivered 4 days later. Prompt delivery. Great price and customer service. What more could you want.”

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Posted 3 years ago

Dear Customer, Thanks for leaving your feedback with us. Sometimes accidents happen like you mention and thank you for coming straight to us so we can resolve it and sort out a replacement. We look forward to supplying more quality products in the future! Bathquest Team

Posted 3 years ago

“Good pricing and fast delivery, items all came as described so great service”

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Posted 3 years ago

Dear Terry, Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future! Bathquest Team

Posted 3 years ago

“Ordered a Monarch Midi water softener which was despatched the day after ordering and delivered the day after despatch. First class service and the best price I could find too. Lovely.”

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Posted 3 years ago

Dear Nigel, Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future! Bathquest Team

Posted 3 years ago

“Communication and speed of delivery were excellent - couldn't ask for more!”

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Posted 3 years ago

Dear John, Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future! Bathquest Team

Posted 3 years ago

“i have ordered yesterday and you have taken 2 lots of the same money out for 1 item. please can you refund me”

Helpful Report

Posted 3 years ago

Hi Barnaby Griffiths, I can see on our system your most recent purchase has in fact came through just the once, so not to worry! Attempted to get in touch with you but couldn't get through, so I'll explain here too: Our payments are completed through SagePay (one of the leading online processors) and it is not possible to be charged twice for one order. If you attempted the payment and it failed at checkout, or you clicked 'Back' during the payment process it may have left a 'shadow' on your credit card. Which unfortunately we have no control over and is just a current failing of the UK banking system. But not to worry! Typically this 'shadow' will come off your account naturally within a few days, and if not just contact your bank. Once again this is nothing we caused or have control over and it will sort itself out in a couple of days (if it hasn't already by now). Please consider updating your review with us, as this review should be for your bank not Bathquest :) Thanks in advance, Kevin and the Bathquest Team If you need further info give us a call: 01234 216720

Posted 3 years ago

“I ordered a crazy expensive HIB bathroom cabinet - and I absolutely LOVE it. I know it was way beyond others on offer on this site, but I am so pleased I went for this. Really happy and delivery was brilliant directly from HIB and I was informed the whole way. It was a great price too (ironic I know) against other sites with the exact same cabinet. I would definitely recommend this company. Thank you”

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Posted 3 years ago

Dear Rachel, Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future! Bathquest Team

Posted 3 years ago

“Fitter says best cabinet he ever put up. I say, product arrived quickly with great comms and fab price. Would buy from again no worries.”

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Posted 3 years ago

Dear Linda, Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future! Bathquest Team

Posted 3 years ago

“Just opened the cabinet mirror and it is completely smashed inside.”

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Posted 3 years ago

Dear Danni, Thanks for leaving your feedback with us. Please email us (sales@bathquest.co.uk) with your purchase details and we will help resolve the problem. Bathquest Team

Posted 3 years ago

“Good service”

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Posted 3 years ago

Dear Mohanlal, Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future! Bathquest Team

Posted 3 years ago

“This is a test review”

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Posted 3 years ago

“Support was helpful in choosing the right product for my space, website easy to use, delivery only took 2 days. Got it all up and running and happy. Good company will use again in future, thank you.”

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Posted 3 years ago

Dear Ryan, Thanks for leaving your feedback with us. We look forward to supplying more quality products in the future! Bathquest Team

Posted 3 years ago

Bathquest is rated 4.8 based on 272 reviews