Bathquest Reviews

Name: Bathquest
Address: 18, Saint Martins Way, Bedford, Bedfordshire
Rating: 4.78

4.8 Rating 272 Reviews

96 %

of reviewers recommend Bathquest

4.8

Based on 272 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01234216720

Email:

sales@bathquest.co.uk

Location:

18, Saint Martins Way, Bedford
Bedfordshire
MK42 0LF

Bathquest 5 star review on 21st June 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great price with very good service - who could ask for more ?”

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Posted 2 years ago

“Purchased a water softener, the best price, customer service and delivered when advised, fantastic service, highly recommend Bathquest”

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Posted 2 years ago

“Received thanks”

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Posted 2 years ago

“Excellent comms and service. Delivered when they said they would and despite a shortage of units from the manufacturer they managed to get the Monarch to me as promised by the end of August. Very highly recommend Bathquest.”

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Posted 2 years ago

“Was exactly what I was after, and was the cheapest of my Internet search.”

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Posted 2 years ago

“Really helpful and good communication over phone with proper advise”

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Posted 2 years ago

“Great advice and service from Bathquest when purchasing a new Water Softener. Helped with understanding how it would be connected to my mains and set-up of the softener itself before purchasing.”

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Posted 2 years ago

“Excellent service. Were out of stock of the product I ordered through no fault of theirs. Sent an upgraded model at no extra cost.”

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Posted 2 years ago

“Really approachable company with great customer support. There are some minor issues around the online e commerce experience but more than made up with by the friendly service.”

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Posted 2 years ago

“Very good service and received items the next day. Highly recommend.”

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Posted 2 years ago

“Excellent help when the item I ordered was out of stock. They called me to arrange for an alternative product to be sent out.”

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Posted 2 years ago

“Prompt delivery, excellent service and price.”

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Posted 2 years ago

“I have only rated with a four only for one reason otherwise everything was exceptionally good and would have deserved a five star. Because l was late ordering the item l missed out on next day delivery, which l understood completely, however because of the amount l spent l think l should have had some kind of correspondence confirming my order, just a quick email saying thanks for your order, would have been satisfactory, instead it was down to me to ring you up and confirm you had received the order.”

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Posted 2 years ago

“Excellent communications, prompt service and delivery.”

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Posted 2 years ago

“Superb customer service, fast delivery - would definitely buy from Bathquest again.”

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Posted 2 years ago

“Great customer service and prompt delivery. The model ordered turned out to be out of stock. Rather than wait for a delivery they rang me to explain and offered the option of an upgrade or wait a week.”

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Posted 2 years ago

“We found the Jacuzzi we wanted at a great price on Bathquests website. It was delivered within 7 days no fuss, Robert in customer services was great.”

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Posted 2 years ago

“Bathquest couldn’t have been more helpful and the local courier they used was efficient and probably the best courier service I’ve experienced”

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Posted 2 years ago

“excellent service, within 3 days of placing order goods were delivered professionally packaged. I was kept informed of delivery status right till it was delivered. will happily shop with them again”

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Posted 2 years ago

“Fantastic service and price. Can’t be faulted. Great communication. Very pleased. What more can I say. A pleasure to do business. Gaz.”

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Posted 2 years ago

Bathquest is rated 4.8 based on 272 reviews