Login
Start Free Trial Are you a business?? Click Here

Bathcenter.co.uk (Total Bathroom Supplies Ltd) Reviews

4.6 Rating 1,911 Reviews
92 %
of reviewers recommend Bathcenter.co.uk (Total Bathroom Supplies Ltd)
4.6
Based on 1,911 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Anonymous
Anonymous  // 01/01/2019
all fine, thanks
Helpful Report
Posted 5 years ago
Excellent service and products
Helpful Report
Posted 5 years ago
Great bath ! Delivery excellent and customer service spot on!
Helpful Report
Posted 5 years ago
Ordered online and delivered on time
Helpful Report
Posted 5 years ago
I was very pleased with the prompt service given. I had a query re the delivery date and that was answered immediately.
Helpful Report
Posted 5 years ago
All ok. Very happy
Helpful Report
Posted 5 years ago
Fantastic Product/Price but delivery service terrible, expected to sit at home for 2 days waiting for a delivery to arrive as that's the best info they could give me, who has 2 days to spare and not leave the front door!!!??? If you "challenge" the delivery window you are then asked if you want to cancel the order.......wow, what great service......As a former logistics agent combined with computer tracking I find it impossible to believe the delivery service could actually have been that poor.
Helpful Report
Posted 5 years ago
Im sorry to hear you had a bad time with the delivery service, the two day shipping window situations are only in a few unique parts of the country where then deliveries are done on a two day run, usually we can give an exact delivery day.
Posted 5 years ago
Happy with the quick delivery, but the bathroom cabinet is another matter. Not happy at all as it arrived damaged. One of the shelves had small damage but when stuff inside cabinet you can't see it. The bigger problem is the damage on outside of the cabinet. So have to say I am not happy at all, wouldn't order anything again.
Helpful Report
Posted 5 years ago
Unfortunately although its rare items can get damaged in transit, we will always replace damaged items asap (usually next working day).
Posted 5 years ago
Great price excellent quality great to deal with, recommend
Helpful Report
Posted 5 years ago
Bought several items from Total bathrooms,amongst them was a CArron bath,back to wall toilet and a mirror. They was always prompt with delivery and competitively priced. The added bonus they are local. Would highly recommend
Helpful Report
Posted 5 years ago
Bath panel lasted a fortnight after installation, splitting and looking unsightly. The ones that these were to replace have been left outside for 3 months in all weathers and have not split or cracked. I purchased replacements elsewhere as I didn't have the time or inclination to get into a row over them. They are advertised as being waterproof and simply aren't. .
Helpful Report
Posted 5 years ago
Im sorry you had an issue with this panel, although it appears to have been installed incorrectly, the bottom plinth should go behind the main panel, not in front.
Posted 5 years ago
Product great as expected and any dealings where top notch
Helpful Report
Posted 5 years ago
Good service fast delivery, times agreed and stuck to. Not completed install but products are good quality and price
Helpful Report
Posted 5 years ago
Bathcenter.co.uk (Total Bathroom Supplies Ltd) is rated 4.6 based on 1,911 reviews