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Bathcenter.co.uk (Total Bathroom Supplies Ltd) Reviews

4.6 Rating 1,910 Reviews
92 %
of reviewers recommend Bathcenter.co.uk (Total Bathroom Supplies Ltd)
4.6
Based on 1,910 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
97%
Accurate And Undamaged Orders
95%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Anonymous
Anonymous  // 01/01/2019
East to use webste
Helpful Report
Posted 2 years ago
quick and easy
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Posted 2 years ago
Great website and excellent customer service would highly recommend
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Posted 2 years ago
Delivered quickly and very helpful driver brought the bath in for me. Bath is lovely and can’t wait for it to be installed.
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Posted 2 years ago
Excellent product and service. The company kept in touch to let us know when items would be delivered and they arrived well packed and on time.
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Posted 2 years ago
great!
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Posted 2 years ago
good price for shower panel
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Posted 2 years ago
Thanks
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Posted 2 years ago
Life savers. This bath had been discontinued and we were let down by another supplier who didn't make us aware of this, and quoted an ETA of 8 weeks to get this new replacement in. Within 2 days, the helpful staff at Total Bathrooms checked stock, sent me the relevant link to place the order, booked delivery for next working day, and the driver called when he was on his way so we could make sure we were there on-site to take delivery and check it. Needless to say, all was perfect and we have a happy customer too!! Thank you!!
Helpful Report
Posted 2 years ago
great choices
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Posted 2 years ago
Ordered a number of items in November 2021, for a customers bathroom re- fit. On placing the order, I was informed one item was out of stock for 5 weeks and was offered an alternative, but the customer refused. After 5 weeks I had to contact customer service to find out what was happening, and was told that I'd been forgotten as If had the rest delivered. The item arrived in March 2022. However, the item is listed a 550mm wide, BUT, that is the sink. The unit itself is only 515mm wide. This is only apparent if you scroll down on the item page. Which I was informed of when I complained. Now with a gap between the units, my only lotion was to fork out for a larger WC unit. No help from customer services on this, and the website was misleading. The page with the item should have an obvious note stating that the unit is only 515mm. Not only that, but the box the unit came in (separately from the sink), states that the unit is 550mm wide. Be very careful when ordering.
Helpful Report
Posted 2 years ago
Site easy to use and live chat very quick to answer, thanks
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Posted 2 years ago
very good service
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Posted 2 years ago
very good service
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Posted 2 years ago
great
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Posted 2 years ago
very helpful
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Posted 2 years ago
Reasonable
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Posted 2 years ago
Absolutely brilliant! Totally reliable. When they say something will be in and available it is exactly as they say. First class goods at a great price. Our thanks to Ameena and Barry for their support and information throughout our purchases to refurbish two bathrooms. Thank you with much appreciation for all you do.
Helpful Report
Posted 2 years ago
I ordered a bath at 3.45pm and it was delivered to me in Essex at 10.30am the next day! Brilliant service and reasonable prices.
Helpful Report
Posted 2 years ago
good
Helpful Report
Posted 2 years ago
Bathcenter.co.uk (Total Bathroom Supplies Ltd) is rated 4.6 based on 1,910 reviews