Bathcenter.co.uk (Total Bathroom Supplies Ltd) Reviews

Name: Bathcenter.co.uk (Total Bathroom Supplies Ltd)
Address: unit 22, , chesterfield, chesterfield
Rating: 4.60

4.6 Rating 1,910 Reviews

92 %

of reviewers recommend Bathcenter.co.uk (Total Bathroom Supplies Ltd)

4.6

Based on 1,910 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Bathcenter.co.uk (Total Bathroom Supplies Ltd) 5 star review on 28th April 2022

Anonymous

Bathcenter.co.uk (Total Bathroom Supplies Ltd) 5 star review on 15th September 2019

Anonymous

Anonymous // 01/01/2019

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“The products I ordered were better quality than I expected, I did select the reinforced bath and bath panel which were slightly more expensive but the quality was excellent. The folding bath screen was actually one of the best I have seen and it works perfectly. The delivery was prompt and as discussed on the telephone, selecting a date and morning or afternoon delivery was great allowing us to have the products on site in time for the plumber. 5 Stars 🌟”

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Posted 3 years ago

“The service I received was awful. Delivery times not respected, part of the order missing, difficult to get someone at the company to accept responsibility to get the order delivered. I am surprised that I am being asked to comment on my experience with this company.”

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Posted 3 years ago

“We were happy with the timespan of the bath being delivered. However, we were not notified of delivery, but fortunately someone was in. The delivery driver was very curt, when I asked for the bath to be delivered to the back garden he replied he could only deliver to the front door. As I'm 68yr old frail woman, I thought he was being disrespectful, he did however put it inside the front door. Hence the 3 stars was no notification and poor service.”

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Posted 3 years ago

“Good info on website and very straightforward to order. Deliveryon time exactly as promised.”

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Posted 3 years ago

“Fabulous service even though I ordered wrong bath to start with, staff soon amended order & speedy delivery. 10/10. Would definitely recommend.”

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Posted 3 years ago

“I got my vanity unit and sink very fast- 2nd day Small problem was resolved even quicker. Great communication, they reply on every email. The only downside is that they don't really provide time slots for delivery. 4,9 stars 🌟 for that.”

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Posted 3 years ago

“Really impressed. From the speed of the replies I received to email enquiries before I ordered, to the contact, and speed of despatch, as well as the price. The delivery driver was fantastic too. All round a lovely, easy, internet transaction. I wish all were this simple. A+++”

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Posted 3 years ago

“Brilliant service. Love my new bath. Looks perfect.”

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Posted 3 years ago

“This has been my third order and I will order again as the items ordered have been good quality, no errors, good communication and very prompt fast delivery.”

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Posted 3 years ago

“Very good, fast delivery Good quality product”

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Posted 3 years ago

“Great communication, service and speedy delivery.”

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Posted 3 years ago

“I needed a shower tray at short notice after another supplier let me down. Bathcenter were very helpful and I was able to get my tray next day. Will definitely use them again.”

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Posted 3 years ago

“Excellent service.A quality bath delivered in 2 days. Thank you.”

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Posted 3 years ago

“Excellent service and items; when I had to return unwanted items the money was refunded very quickly.”

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Posted 3 years ago

“A pleasure dealing with this company. The staff are extremely helpful and keep you updated with your order or quick to answer any questions you might have. Very quick delivery. I will definitely use them again.”

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Posted 3 years ago

“Bathcenter have a great range of quality products at very good prices. Before ordering my Carron bath I used the online chat facility as I had a query regarding delivery. I chatted with Ameena and she was most helpful. My bath was delivered to site within less than 48 hours of ordering. The delivery driver phoned me when he was on his way. All in all, a very good service and I would not hesitate to recommend them. I cannot comment on the bath yet as it is only just being fitted.”

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Posted 3 years ago

“Very pleased with bath, delivered within time scale.”

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Posted 3 years ago

“Extremely helpful when I realised I had ordered the wrong bath for use with a shower. Assisted in finding alternative products and acted quickly to correct my order before dispatch. Very helpful and quick to respond. We are very happy with our purchase, thank you.”

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Posted 3 years ago

“Friendly and efficient”

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Posted 3 years ago

“I very rarely write reviews but on this occasion I will because both the service and product were excellent. The speed with which my order was delivered took me by surprise and the care with which my product (a Flova shower) had been packaged was better than any other product I've ever received. I haven't fitted the shower yet but in terms of the ordering and delivery process it more than exceeded my expectations.”

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Posted 3 years ago

Bathcenter.co.uk (Total Bathroom Supplies Ltd) is rated 4.6 based on 1,910 reviews