Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,508 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,508 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

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Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 1st March 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent, fast service for the second time I’ve used Bass Bags.”

Helpful Report

Posted 7 years ago

Hi Mike, thank you for returning to shop with us again and for taking the time to leave us some more feedback. We appreciate it, and it helps us in so many ways. All the best, David.

Posted 7 years ago

“Very good service. Good price. Fast delivery. I highly recommend this site!”

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Posted 7 years ago

Just like that! Thank you for helping us with your feedback.

Posted 7 years ago

“The product Super Sensitive Stoppin Endpin Stop- a spike, or more accurately, a non- slip floor protector, was everything I hoped it would be from the description on the Bass Bags website. It arrived a day or two sooner than I expected too. Thank you. I shall be back for other products from your site soon.”

Helpful Report

Posted 7 years ago

Hi Mike, Thank you for taking the time to leave us feedback and we look forward to serving you again in the future. All the best, David.

Posted 7 years ago

“The bag arrived in record time and is very good quality. It's also British made, which is a bonus.”

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Posted 7 years ago

Hi Cynthia, Thank you for taking time to leave us a review. We manage to keep our quality high because we make the quivers locally here in the UK by hand. All the best, David.

Posted 7 years ago

“Good product at a great price. Spot on customer service.”

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Posted 7 years ago

Hi Chris, We aim to please. All the best, David.

Posted 7 years ago

“Product was delivered quickly and well packaged”

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Posted 7 years ago

All part of the service.

Posted 7 years ago

“much quicker delivery than I expected”

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Posted 7 years ago

Hi Penelope, thank you for your feedback, and I'm glad we exceeded your expectations. All the best, David.

Posted 7 years ago

“The Nyman rosin was delivered early the next day. Excellent.”

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Posted 7 years ago

Hi Paul, We aim to please. David.

Posted 7 years ago

“Very friendly service, and the items are coming in time. I would recommend it!”

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Posted 7 years ago

Hi Ren, Thank you for the recommendation. David.

Posted 7 years ago

“very prompt delivery well packed easy to follow instructions”

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Posted 7 years ago

Hi Barbara, thank you for your feedback. We repack the stools for safer shipping and add the instruction sheet that we produced at the same time. All the best, David.

Posted 7 years ago

“Item delivered quickly and in perfect condition.”

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Posted 7 years ago

Hi Panikos, Thank you for giving us your feedback, we really appreciate it. All the best, David.

Posted 7 years ago

“Quick delivery, item as described and well packed.”

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Posted 7 years ago

We aim to please. Thank you for giving us the feedback.

Posted 7 years ago

“Really helpful. Got the order in late after being let down. The post had just gone but due to insider information on the posties route made it to me the next day. Saved. my. butt. So Grateful.”

Bass Bags 5 star review on 18th September 2017

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Posted 7 years ago

Hi Dan, Thank you for the feedback. It was a bit of a dash to catch the postman but I'm glad we managed it and could be of help to you.

Posted 7 years ago

“I had the most wonderful experience purchasing a trumpet for my daughter. Excellent price and good quality instrument-music teacher quite impressed. Delivery was quick as well.. already recommended the company to my friends”

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Posted 7 years ago

Thank you for the kind review.

Posted 7 years ago

“Good knowledge of stock and quick service with a discount.”

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Posted 7 years ago

Hi Roy, Thank you for the feedback. Most of the products we sell on our website, we've either used or fitted ourselves, giving us a unique insight into them. This insight, we like to think, separates us from the box shifters and helps us to serve our customers better.

Posted 7 years ago

“Great friendly service, quick delivery and the cheapest to boot. What's not to like?”

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Posted 7 years ago

Thanks for the feedback, we try our best to keep our prices low.

Posted 7 years ago

“Very efficient service. Reliable delivery. Excellent customer service.”

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Posted 7 years ago

Thank you for the kind feedback, we try our best.

Posted 7 years ago

“Prompt and efficient service. Product is well made, and perfect for taking on a plane.”

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Posted 7 years ago

Thank you for the feedback, our clarinet cases are really popular for taking on aeroplanes.

Posted 7 years ago

“Great, very friendly, very helpful.”

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Posted 7 years ago

Hi Sam, Thank you for your feedback.

Posted 7 years ago

“After looking for quite a while it was nice to resolve this issue. Thank you”

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Posted 7 years ago

Hi Jennifer, Thank you for taking the time to leave us feedback. I'm glad we had the right product and were able to help you solve your problem.

Posted 7 years ago

Bass Bags is rated 4.8 based on 1,508 reviews