Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,507 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,507 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

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Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 1st March 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have already written a review saying how pleased I was with your service . A first rate company!”

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Posted 2 years ago

“Very pleased with my purchase, member of staff was very friendly and helpful. So nice to chat on the telephone and not to be restricted to 'online chats'.”

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Posted 2 years ago

“Excellent Service. Thank you.”

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Posted 2 years ago

“Posted in a timely fashion removed the VAT and it is a more than reasonably, good fit. I use the term reasonably as Violins so often vary in shape. Thank you. Aindre Reece-Sheerin Wedding Celebrant”

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Posted 2 years ago

“Although my delivery was very late because of external factors totally out of Bass Bags control, their service and reassurance was exemplary. They answered all my calls and explained the situation clearly. Definitely a company I would do business with again”

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Posted 2 years ago

“I was surprised that a smaller retailer could supply a D'Addario Wound "E" at a competitive price. Thank you Bass Bags. I will be back.”

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Posted 2 years ago

“Quick delivery. Easy to order”

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Posted 2 years ago

“Really quick and great price. Excellent all round.”

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Posted 2 years ago

“Good choice, excellent service, competitive pricing, prompt delivery.”

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Posted 2 years ago

“Good product and quick delivery!”

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Posted 2 years ago

“Great item, well made; brilliant that you offer both large and small size for Eb bass; super efficient service; fabulous price. I'm very very happy with my Bass Bag.”

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Posted 2 years ago

“Great Product. However, slightly disappointed with the lack of communication on the whereabouts of my order as it took over almost two weeks to arrive.”

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Posted 2 years ago

“Quick delivery and good communication. Very happy with the case I received.”

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Posted 2 years ago

“I was really pleased with the new double bass bag that I ordered which matched the description and had all the features I was looking for, including the fitted wheels and backpack straps. If fits my double bass perfectly, thanks to the size charts provided on the website. However, I was a little disappointed that the bag wasn't delivered in the 5 working days that the website stated it would be, and that I wasn't contacted to let me know that it was not going to be delivered within that time frame. This led to two failed delivery attempts by UPS, as I was back at work by the time the delivery took place, and ended up having to collect the parcel myself directly from the UPS depot.”

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Posted 2 years ago

“Great company with really lovely good quality stuff. I mistakenly ordered something twice due to a mispayment, but it was all cleared up in moments and a refund issued. Thank you, great customer service and speedy delivery too!”

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Posted 2 years ago

“I ordered a set of ‘cello strings from Bass Bags. They were competitively priced and arrived very quickly. The strings were high quality but unfortunately the A string snapped when I put it on. I contacted Bass Bags who sent me a replacement immediately. Excellent customer service! Thank you!”

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Posted 2 years ago

“Love my new violin bow! I purchased it last week and they shipped it to me in Canada in record time. The staff was super friendly and very helpful. I highly recommend Bass Bags!!!”

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Posted 2 years ago

“Always good, quick service and quality products.”

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Posted 2 years ago

“Prompt service with all products arriving in good condition.”

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Posted 2 years ago

“Although the chin rest wasn't suitable for me I have no hesitation in recommending Bass Bags. The delivery was very fast and so was my refund. Thank you”

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Posted 2 years ago

Bass Bags is rated 4.8 based on 1,507 reviews