Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,494 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,494 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

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Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Bass Bags 5 star review on 5th November 2021

Christie Lynn Rust

Bass Bags 5 star review on 23rd August 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic product, quick delivery and good communication. Thanks!”

Helpful Report

Posted 7 years ago

“Promt responce and delivery. Completely satisfied with Bassbags.”

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Posted 7 years ago

“Arrived fast, exactly as specified. Thank you.”

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Posted 7 years ago

“Fab customer service ordered this flute & as it was out of stock they upgraded me to the newer model free of charge ! Thankyou”

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Posted 7 years ago

“The flute I ordered for Xmas was out of stock (they were let down by a supplier) but nevertheless they found a way to get a very good flute to me in time for Christmas - thanks, Bass Bags, much appreciated, would recommend.”

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Posted 7 years ago

“Ordering was simple: Communication was instant: order arrived within 3 days even when I had clicked the 5 day free delivery. The Hidersine bass bag is an excellent product, lots of padding and plenty of grip handles for manoeuvring the bass in and out of the back of estate car. A well made and cost effective item.”

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Posted 7 years ago

“Prompt delivery. Good item”

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Posted 7 years ago

“Just what was needed and very prompt service thank you.”

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Posted 7 years ago

“It clips on to the bridge of my cello and is easy to read”

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Posted 7 years ago

“The website description of the double bass stand I bought was extremely accurate and photographs helpful. I have limited height in my music room and needed to be sure the bass would fit on the stand below the very low ceiling. It was possible to work this out from the website, which was great. Equally the description, including the rubber protection on the side arms, which is essential to protect the instrument, was clearly described and shown”

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Posted 7 years ago

“They were very helpful. I was buying a double bass for the first time and appreciated their support and patience.”

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Posted 7 years ago

“Very friendly, great service and very quick delivery. A pleasure to do business with.”

Bass Bags 5 star review on 14th December 2017

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Posted 7 years ago

Hi Michael, Thank you for your kind review and great picture. 😀

Posted 7 years ago

“I find Bass Bags to be a wonderful company to deal with. Queries are answered quickly and professionally, the customer service is excellent, and the double bass luthier and string setup is first class.”

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Posted 7 years ago

Thank you for the feedback. We do our best and like to think this attracts the best customers, of which you are one of them. All the best, David.

Posted 7 years ago

“Excellent one-to-one customer service. They listen to what the customer actually needs and offer good advice on a variety of products. They were recommended to me by another bassist and I can see why. I've bought, and had fitted, a full set of strings by Bass Bags and they did a great job. The strings were at a good price and they didn't charge for fitting. They also accommodated me by fitting them on a Saturday. I've also bought Nyman's rosin from them following their recommendation. My stickier rosin was too sticky in the summer heat, and my powdery rosin was useless, so Nyman's hit the spot. I shall certainly shop there again. Thanks guys.”

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Posted 7 years ago

No problem, it's all part of our service and a pleasure to have you as a customer. Thank you so much for taking the time to leave us a review, customer satisfaction is what our small business is built on.

Posted 7 years ago

“This was the baritone gig bag that I was looking for,”

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Posted 7 years ago

Hi Michael, Thank you for the feedback and I'm glad you found us/it. 😀

Posted 7 years ago

“David was very happy to spend a long time on the phone with me and gave me a wealth of information to help me in my early double bass life. In depth info on strings and pickups, plus some bass care! Talked me through my own process of picking some new strings, and made a customer for life!”

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Posted 7 years ago

Hi Patrick, It was a pleasure talking to you, and I'm glad I could help you in your early DB life. My team and I all look forward to looking after you for years to come. All the best, David.

Posted 7 years ago

“Great service”

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Posted 7 years ago

Thank you for the feedback 😀

Posted 7 years ago

“Quick delivery and came in excellent condition”

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Posted 7 years ago

Hi Sharon, Thank you for taking the time to leave us a review, we really appreciate it. I hope you enjoy the Loreato Violin, they are a lovely instrument.

Posted 7 years ago

“Prompt attention and delivery - kindly ordered this particular bag for me from Gewa, and despatched it to me very quickly. Many thanks.”

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Posted 7 years ago

Hi Simon, It's all part of our service. Thank you for your custom and especially for leaving us a review. We look forward to serving you again soon.

Posted 7 years ago

“Quickly despatched. No concerns. Great quality x”

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Posted 7 years ago

Hi Rachael, Thank you for taking the time to leave us your feedback. 😀

Posted 7 years ago

Bass Bags is rated 4.8 based on 1,494 reviews