Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,493 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,493 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

Write Your review

Tell us how Bass Bags made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 1st March 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Everything exceeded expectations. Will definitely use again”

Helpful Report

Posted 2 years ago

“Excellent prompt service, well packaged and arrived sooner than i expected.”

Helpful Report

Posted 2 years ago

“Great service, very helpful phone call, got the pickup sent next day. Very happy, thank you.”

Helpful Report

Posted 2 years ago

“Great service and ships fast”

Helpful Report

Posted 2 years ago

“Quick delivery, great prices, just what I needed. Thanks!”

Helpful Report

Posted 2 years ago

“What an amazing service. I was only buying rockabilly strings for a double bass but got so much extra advice about the product and bass set ups in general. Such a nice bloke i spoke to. 5 mins became half an hour on the phone. Brilliant chat. Russian embassy wanting to hire a bass but “we are not invading “ who would have thought it, basses and politics. I hope you continue to thrive in what has been difficult times. I can’t recommend these folk enough. Felt totally uplifted after the chat. ( it was just strings ). Awesome and up the Guana Batz 🦇 😀👍 ( I forgot about the free delivery 🚚)”

Helpful Report

Posted 2 years ago

“I have already written a review saying how pleased I was with your service . A first rate company!”

Helpful Report

Posted 2 years ago

“Very pleased with my purchase, member of staff was very friendly and helpful. So nice to chat on the telephone and not to be restricted to 'online chats'.”

Helpful Report

Posted 2 years ago

“Excellent Service. Thank you.”

Helpful Report

Posted 2 years ago

“Posted in a timely fashion removed the VAT and it is a more than reasonably, good fit. I use the term reasonably as Violins so often vary in shape. Thank you. Aindre Reece-Sheerin Wedding Celebrant”

Helpful Report

Posted 2 years ago

“Although my delivery was very late because of external factors totally out of Bass Bags control, their service and reassurance was exemplary. They answered all my calls and explained the situation clearly. Definitely a company I would do business with again”

Helpful Report

Posted 2 years ago

“I was surprised that a smaller retailer could supply a D'Addario Wound "E" at a competitive price. Thank you Bass Bags. I will be back.”

Helpful Report

Posted 2 years ago

“Quick delivery. Easy to order”

Helpful Report

Posted 2 years ago

“Really quick and great price. Excellent all round.”

Helpful Report

Posted 2 years ago

“Good choice, excellent service, competitive pricing, prompt delivery.”

Helpful Report

Posted 2 years ago

“Good product and quick delivery!”

Helpful Report

Posted 2 years ago

“Great item, well made; brilliant that you offer both large and small size for Eb bass; super efficient service; fabulous price. I'm very very happy with my Bass Bag.”

Helpful Report

Posted 2 years ago

“Great Product. However, slightly disappointed with the lack of communication on the whereabouts of my order as it took over almost two weeks to arrive.”

Helpful Report

Posted 2 years ago

“Quick delivery and good communication. Very happy with the case I received.”

Helpful Report

Posted 2 years ago

“I was really pleased with the new double bass bag that I ordered which matched the description and had all the features I was looking for, including the fitted wheels and backpack straps. If fits my double bass perfectly, thanks to the size charts provided on the website. However, I was a little disappointed that the bag wasn't delivered in the 5 working days that the website stated it would be, and that I wasn't contacted to let me know that it was not going to be delivered within that time frame. This led to two failed delivery attempts by UPS, as I was back at work by the time the delivery took place, and ended up having to collect the parcel myself directly from the UPS depot.”

Helpful Report

Posted 2 years ago

Bass Bags is rated 4.8 based on 1,493 reviews