Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,489 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,489 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

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Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 1st March 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The music bag is beautiful but what impressed me the most was the fantastic customer service. The communication and thoughtfulness from Bass Bags was top notch. Thank you.”

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Posted 11 months ago

“Took a while to despatch .. more than 5days, but delivery was fast”

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Posted 11 months ago

“Delivered very quickly. Very pleased with the quality of the case.”

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Posted 11 months ago

“Fast service and product is fine.”

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Posted 11 months ago

“Ordering and delivery was easy. Delivery to Switzerland was a bit expensive.”

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Posted 11 months ago

“Excellent, prompt and communicative service. Really careful handling of the instrument and went the extra mile to get it delivered. Great advice offered too with regards to the instrument - thankyou!”

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Posted 11 months ago

“Happy with the kit that has arrived however I would consider a data breach on the packaging. My email address and phone number were visible on the packing note meaning all of my data was visible to anyone handling the package”

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Posted 1 year ago

“A very quick delivery and an excellent price.”

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Posted 1 year ago

“Very pleased with the service and will be back for more very soon, as looking to buy a double bass pick up . I did order natural gut colour but dirty gut colour were supplied, but they probably look better with my bass, so not a problem at all. Many thanks. Will be in touch again soon.”

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Posted 1 year ago

“Quick delivery and good price”

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Posted 1 year ago

“Everything was ok , I got the strings in the end considering there was no street name on the package,I managed to go to a different address and the Royal Mail post it there instead , your website didn’t give me an option to check if address was correct . But I got there in tgg hr e end .”

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Posted 1 year ago

“Brilliant well made excellent for my Granddaughters oboe a lovely Christmas present so delighted”

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Posted 1 year ago

“I've been a customer of Bass Bags for some years now and enjoy the personal service. My recent order took slightly longer to get to me for some reason, but it didn't cause undue problems. My recent internet research tells me that you are still the only outlet stocking double bass bow quivers with two buckles - the design I much prefer. I have another double bass arriving soon (my fourth!) so in the New Year I will probably order another quiver from you. Best wishes for the future!”

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Posted 1 year ago

“Bass Bags was very professional, courteous and helpful from the start to the end of the violin purchase process.”

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Posted 1 year ago

“Very prompt delivery of well-packaged goods ordered.”

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Posted 1 year ago

“Good prompt service with both items that we wanted in stock and dispatched next day.”

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Posted 1 year ago

“What a fantastic company! My cello case was delivered foc the day after I placed the order, by car, as the company owner was driving to London so delivered it on his way. Exceptional customer service!”

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Posted 1 year ago

“Great service. Great shipping. Would definitely buy from again!”

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Posted 1 year ago

“Music stand bag a good size for my orchestral music stand. Decent thickness of material.”

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Posted 1 year ago

“Was disappointed with the guitar tuner. Poor quality and the instruction leaflet was written mostly in Chinese!! I will be writing a separate e-mail as I will be returning it”

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Posted 1 year ago

Bass Bags is rated 4.8 based on 1,489 reviews