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Bass Bags Reviews

4.8 Rating 1,494 Reviews
97 %
of reviewers recommend Bass Bags
4.8
Based on 1,494 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Bass Bags Reviews

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

Write Your review

Bass Bags 5 star review on 18th April 2024
Claire Marvell
Bass Bags 5 star review on 1st March 2024
Claire Marvell
Bass Bags 5 star review on 6th February 2023
William O'Meara
Bass Bags 5 star review on 6th February 2023
William O'Meara
Bass Bags 5 star review on 6th February 2023
William O'Meara
Bass Bags 5 star review on 25th October 2022
Will Thomas
Bass Bags 5 star review on 3rd June 2022
Legrady Matyas
52
Anonymous
Anonymous  // 01/01/2019
On time delivery and excellent product.
Helpful Report
Posted 2 years ago
very efficient service
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Posted 2 years ago
Thanks for sending us a free rosin when the Pops rosin was unavailable for AGES!
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Posted 2 years ago
Quality and prompt delivery
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Posted 2 years ago
Very happy with this family company, good rapport with me, excellent personal service. very helpful and arranged for the case to be delivered directly from warehouse to save time as it was needed by a specific date. We received it with one day to spare! Will use this company again.
Helpful Report
Posted 2 years ago
One of the best businesses in the sector, nationally; reliable, knowledgeable, and top-quality everything, from instruments to accessories to customer service. Absolutely brilliant, Bass Bags set the bar really high. Very lucky to have them at our doorstep!
Helpful Report
Posted 2 years ago
Always a prompt service! Lots of good advice.
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Posted 2 years ago
Really appreciated the phone advice before purchasing. The bass stool has been great for my daughter and arrived very quickly.
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Posted 2 years ago
Exactly what was required and delivered speedily. Many thanks
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Posted 2 years ago
Incredibly helpful and nice staff. Good product
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Posted 2 years ago
I received very prompt and helpful advice over a bank holiday weekend- which was unexpected ! The bag arrived quickly, in secure packaging and is amazing. Fantastic quality, great amount of padding all over and protection over the bridge. The shoulder strap system is very secure and comfortable to carry and the wheels are just perfect for manoeuvring indoors.
Helpful Report
Posted 2 years ago
Thank you for good service! Will definitely use you again!
Helpful Report
Posted 3 years ago
Despite the holiday season, they were very attentive to our needs. Thank you.
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Posted 3 years ago
Helpful service and good product.
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Posted 3 years ago
After a check of several websites, Bass Bags offered the pot of rosin I was looking for at the cheapest price and with free shipping! Excellent service and I'll use them again!
Helpful Report
Posted 3 years ago
The staff at bass bags were very helpful and send out an upgraded product when the one I’d ordered was out of stock with the supplier.
Helpful Report
Posted 3 years ago
Very happy with the products (Gewa Pure double bass gig bag and Wolf Super endpin ball) and the swift and friendly service. Highly recommended.
Helpful Report
Posted 3 years ago
Excellent service. Many thanks.
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Posted 3 years ago
This is just to say that the cello stool has arrived. Thank you so much for this. Your customer service is superb and it was so nice to see that you had included a card from ’Santa’ for my Down Syndrome grandson. The stool was for a Christmas present so I can't comment beyond this If you want to put this comment on your website you are welcome to do so.
Helpful Report
Posted 3 years ago
efficient delivery, well packed.
Helpful Report
Posted 3 years ago
Bass Bags is rated 4.8 based on 1,494 reviews