Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,507 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,507 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

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Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 1st March 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It was great value and service was prompt next Day my daughter got her violin arm rest. Very happy! Keep it up.”

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Posted 3 years ago

“Fab service from experts. Excellent for a beginner. Super service from pre-order to delivery. Thank you. Highly recommend.”

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Posted 3 years ago

“From an online company (not bass bags) I had 2 cellos come damaged therefore I called Bass Bags and had a discussion with David regarding the right cello for me, especially as I plan to hand this into my daughter when she is a little taller, and upgrade. What can I say- fantastic! From my first encounter. The cello is beautiful. The pegs are amazing! The strings David advised give my cello a beautiful tone. It feels as though the cello just gets better with age and use. The delivery communication was second to non. Texts and an exact birds eye view of where your cello is. Bass bags travel with a specialised van set up with temperature control etc for transporting instruments like this. How could I complain? This review was so very easy to write. Thankyou David and the team! (I live in south west and they are based in Derby- my next trip will be to Derby and to visit the shop floor and I can’t wait!)”

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Posted 3 years ago

“Delievered promptly, and Innovation Ultra Black Double Bass Strings are absolutely perfect for playing. I would recommend this website...Thank you!”

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Posted 3 years ago

“Great personal service and good value.”

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Posted 3 years ago

“Very quick delivery my cello strings came with in a few days. Thankyou”

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Posted 3 years ago

“The new 3/4 cello strings came very quickly (the next day!) and were exactly what I wanted -- much appreciated.”

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Posted 3 years ago

“great!!!thank you”

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Posted 3 years ago

“Excellent service and quality of product.”

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Posted 3 years ago

“Delivered my Oliv string quickly and at a good competitive price. Still wished I liked cheaper strings!”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“A very good service. Would definitely recommend.”

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Posted 3 years ago

“Excellent service. Fast delivery. And a really good quality, practical double bass case.”

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Posted 3 years ago

“On time delivery and excellent product.”

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Posted 3 years ago

“very efficient service”

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Posted 3 years ago

“Thanks for sending us a free rosin when the Pops rosin was unavailable for AGES!”

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Posted 3 years ago

“Quality and prompt delivery”

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Posted 3 years ago

“Very happy with this family company, good rapport with me, excellent personal service. very helpful and arranged for the case to be delivered directly from warehouse to save time as it was needed by a specific date. We received it with one day to spare! Will use this company again.”

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Posted 3 years ago

“One of the best businesses in the sector, nationally; reliable, knowledgeable, and top-quality everything, from instruments to accessories to customer service. Absolutely brilliant, Bass Bags set the bar really high. Very lucky to have them at our doorstep!”

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Posted 3 years ago

“Always a prompt service! Lots of good advice.”

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Posted 3 years ago

Bass Bags is rated 4.8 based on 1,507 reviews