Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,507 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,507 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

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Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 1st March 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Totally top notch service. Great, friendly advice on the phone, very approachable & helpful. Ordered strings on the website & they arrived next morning. Brill, cheers.”

Helpful Report

Posted 4 years ago

“Ultra fast, courteous and lovely shop manners. Good at checking stock, swift despatch and ultra 3ffici3nt. Everything you could wish for from a small independent. A delight to support this regional independent music specialist and avoid the corporate Amazon experience.”

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Posted 4 years ago

“Very good Can Highly recommend Thank for good service”

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Posted 4 years ago

“thank you. very happy with the service and product”

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Posted 4 years ago

“Fair price, quick delivery. Great service from Bass Bags.”

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Posted 4 years ago

“Received and as I expected. Thank you”

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Posted 4 years ago

“Very easy to use Web shop. Prompt delivery of goods ordered. Due to ordering over the holidays, I expected the goods to take much longer to arrive and was more than pleased that they arrived well within the time frame given on ordering.”

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Posted 4 years ago

“Even though there was a little delay in delivery (... I know it was not the fault of Bass Bag) when contacting them, I was very well attended, and in the end everything was resolved. Impeccable!”

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Posted 4 years ago

“I am very happy with my purchase. Bass Bag were very friendly and helpful.”

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Posted 4 years ago

“Amazingly fast service with bow dispatched almost immediately! Many Thanks.”

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Posted 4 years ago

“First time I've used Bass bags and found the service of the very highest standard the bag arrived the next day beautifully wrapped. I spoke to a member of the staff who could not have been more helpful.”

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Posted 4 years ago

“Excellent fast efficient mail order service !”

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Posted 4 years ago

“EXcellent advice and help over the telephone. All details fully explained. Item delivered by ports in time frame agreed. Could not find fault. Would fully recommend Bass Bags without reservation”

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Posted 4 years ago

“Bought 7/8 cello with luthier setup, upgraded strings and geared pegs. It was turned around very quickly and delivered by their personal service to avoid use of postal service or couriers. Cello was in good condition and makes a nice sound. Communication was good. Happy with service and would recommend.”

Helpful Report

Posted 4 years ago

“From the initial phone call enquiring about the product to placing the ordering and receiving the product took just 24 hours from Derby to Cornwall. The product was well packaged and trackable via UPS. I can highly recommend Bass Bags and would certainly be happy to buy from them again with confidence.”

Helpful Report

Posted 4 years ago

“Fantastic customer service. Bass Bags went above and beyond to make sure my order was received in time.”

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Posted 4 years ago

“As described, prompt delivery. Excellent”

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Posted 4 years ago

“Great service. Good communication”

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Posted 4 years ago

“An excellent and friendly company that always seems to have what I want in stock.”

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Posted 4 years ago

“It's good that Bass Bags carry individual strings and not just full sets. I was able to buy just the A-string I needed. It was dispatched the next day and arrived about 5 days later.”

Helpful Report

Posted 4 years ago

Bass Bags is rated 4.8 based on 1,507 reviews