Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,494 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,494 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

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Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 1st March 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am a violinist with "The Holme Valley Orchestra" an amateur orchestra based in Holmfirth ( Last of The Summer Wine Country )and occasionaly I either break a string or the wound covering on a string - usually the D or A string - wears out and comes loose. For the last four years I have bought replacement strings from Bass Bags, and the prices and service are that good that I cannot see myself changing to another source. I am VERY happy with Bass Bags. Andre Gabanski”

Helpful Report

Posted 3 years ago

“The tuning fork that I ordered was of good quality and was delivered to me in the time quoted. Very happy and would use the company again 😋”

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Posted 3 years ago

“This very helpful company delivered a very good value cello bow case quickly, with dispatch and tracking info emailed shortly after I placed the order. Very efficient, and good to be ordering from a less “global” company who genuinely care about your individual order. Highly recommended 🙂”

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Posted 3 years ago

“I am delighted with the items I ordered. The service was quick and efficient, and I received my items in under five days. Thank you -- This cellist will use you again.”

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Posted 3 years ago

“Quick service , communication was very good , will use again soon”

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Posted 3 years ago

“When a guy orders some strings, but unfortunately they are out of stock and unavailable at present, some alternatives are recommended, and turn out just to be what the guy wanted, thanks Bass Bags”

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Posted 3 years ago

“I recently bought a Serpent case from Bass Bags and they were very helpful over the phone in helping me to decide if it would fit my instrument. It's very well made and fits my EMS Serpent perfectly, and I'm sure it will last for many years to come. I can thoroughly recommend Bass Bags for their excellent product and service.”

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Posted 3 years ago

“Everyone at Bass Bags has been incredibly helpful! David was very knowledgable and patient with my questions helping me to select new strings to suit my playing style and advising me on care of my battered but much loved instrument. Well worth the 300 mile round trip! Thank you!!”

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Posted 3 years ago

“Everything was easy and on time.”

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Posted 3 years ago

“These Pirastro permanents really suit my cello. Bass Bags were the Best price for these strings that I could find anywhere. Good quick delivery. Have bought strings from BassBags before and they have always been Excellent and very helpful”

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Posted 3 years ago

“Very good service. Quick delivery, well wrapped.”

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Posted 3 years ago

“I recently hired a cello from Bass Bags and they really went above and beyond in helping me make the right decisions. I’m so happy I listened to your advice, I have a beautiful cello and most importantly, it sounds amazing and hasn’t even needed tuning yet. It’s a joy to play! I would likely recommend you. Thank you Bass Bags.”

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Posted 3 years ago

“great service.”

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Posted 3 years ago

“Excellent and fast delivery. Thank you.”

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Posted 3 years ago

“Helpful and fast delivery”

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Posted 3 years ago

“Really pleased with the pre-amp I bought from these guys. Fast delivery and great service. 👍”

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Posted 3 years ago

“All good. Wesite layout - good. Ordering experience - good. Delivery packaging - good. Delivery time - good. Product quality - good. Price - good. So glad I tripped over the Bass Bags website.”

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Posted 3 years ago

“Extremely helpful and friendly to a Granny buying a conductor's baton as a birthday present. The advice helped me to make the perfect choice.”

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Posted 3 years ago

“Great item, super fast free delivery even though it was a low value purchase (under £5). Would definitely use again! Thank you.”

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Posted 3 years ago

“Bass Bags delivered the product I ordered as promised, in good condition, appropriately packed with care. I had a little trouble using the online order form, but the order went through correctly. I will happily use their services again.”

Helpful Report

Posted 3 years ago

Bass Bags is rated 4.8 based on 1,494 reviews