Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,494 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,494 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

Write Your review

Tell us how Bass Bags made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 1st March 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good deal on Pirastro Evah Pirazzi String Set. Very affordable delivery price! Prompt delivery across the world: 6 days from England to NZ. Will recommend to others.”

Helpful Report

Posted 7 years ago

Thank you for the feedback and the recommendation, we appreciate it.

Posted 7 years ago

“Very happy. Quick delivery, good product”

Helpful Report

Posted 7 years ago

Thank you for the feedback, glad you're? happy, we aim to please.

Posted 7 years ago

“Delivery quick and efficient. All communication re order clear. Item arrived in perfect health. Sorry pressed wrong button before, please delete the "bad" review.”

Helpful Report

Posted 7 years ago

Thank you for your feedback. We can't delete reviews as they are collected by a third party company to ensure they are and remain impartial. However, I can't see the 'bad' review so perhaps it didn't post for some reason.

Posted 7 years ago

“Excellent service - I ordered first thing in the morning, and it was dispached the same day and arrived the next..”

Helpful Report

Posted 7 years ago

Happy to be of service and thank you for taking the time to give us the feedback.

Posted 7 years ago

We always aim to please.

Posted 7 years ago

“Prompt and efficient service, item arrived sooner than expected, very pleased, this plus competitive price of item means i'll return to BassBags again in the future.”

Helpful Report

Posted 7 years ago

Hi Geoffrey, Thank you for taking the time to give us some feedback we really appreciate it. We aim to deliver everything from our stock to ensure a quick delivery. We look forward to serving you again in the future.

Posted 7 years ago

“Great choice of strings at great prices - and quick delivery. I'll be back :-)”

Helpful Report

Posted 7 years ago

Hi Ivor, thank you for your feedback it's really appreciated. We look forward to serving again you soon.

Posted 7 years ago

“The bag arrived at our door within 48 hours of ordering it. Brilliant!”

Helpful Report

Posted 7 years ago

Hi Yvonne, Thank you for writing us a review. We aim to get our customers orders out quickly. I hope you enjoy the EWI case. All the best, David.

Posted 7 years ago

“Arrived promptly Good quality , fits well on my double bass spike”

Helpful Report

Posted 7 years ago

Hi David, Thank you for the review and great to hear it's a good fit. All the best, David.

Posted 7 years ago

“Fast and good delivery”

Helpful Report

Posted 7 years ago

Hi Montserrat, thank you for taking the time to leave us a review. All the best, David.

Posted 7 years ago

“I use the my Bass Bag quiver with a NS Omnibass (an electric cello). I'm a newcomer to bowing and this quiver allows me to change rapidly from plucking to bowing and back again hardly missing a beat. Well made and the colour matches my instrument well.”

Helpful Report

Posted 7 years ago

Hi John, thank you for taking the time to write a review, it's greatly appreciated. It's the first time that I've heard of one of our quivers being used on an NS instrument so a new one for us. Thank you for the feedback, David.

Posted 7 years ago

“I bought the small eb bass bag for my rosseti series5 bb bass at only 82cm the small bb bass bag would have been slightly too big, it fits perfect, the quality of this bag is excellent as was the service I received plus they are made in UK overall I am very pleased and would buy from them again.”

Helpful Report

Posted 7 years ago

Hi Martin, Thank you for your kind review. We are very proud of our products made in the UK. All the best, David.

Posted 7 years ago

“I ordered the wrong thing and they sorted me out no problem at all. Brilliant service, everything you need for cello and bass.”

Helpful Report

Posted 7 years ago

Hi Graeme, thank you for your kind review and your business. All the best, David

Posted 7 years ago

Author didn't leave any comments.

Helpful Report

Posted 7 years ago

Hi David, Thank you for your feedback. We publish the maximum diameter endpin it will fit on the product page as "Fits all endpins up to 10mm Ø" did your's not fit because of a different measurement? If so please could you let me know so that I can update our product page to help future customers? If you would like to return the endpin ball to us, we can issue you with a refund. All the best, David Morgan.

Posted 7 years ago

“Friendly, knowledgable and helpful...very.”

Helpful Report

Posted 7 years ago

Thank you, glad to be of assistance

Posted 7 years ago

“Good price and good personal service. Item arrived promptly too. Will shop again in the further. Thank you.”

Helpful Report

Posted 7 years ago

Thank you, we're always happy to help.

Posted 7 years ago

“Great advice over the phone. Very swift delivery of new strings. And they sound fabulous.”

Helpful Report

Posted 7 years ago

Hi Anna, I'm glad you like them, the Belcantos are great Orchestral Bass strings. All the best, David.

Posted 7 years ago

“I ordered a full set of double bass string at the most competitive price on the net I could find. They arrived in a good time. Well done, and the string are great.”

Helpful Report

Posted 7 years ago

Hi Nicholas, thank you for taking the time to leave us a review. We try to keep our pricing competitive and aim to ship everything from our stock to keep delivery times to a minimum. All the best, David.

Posted 7 years ago

“The case arrived in good time and I was pleased with what good quality it is for the money.”

Helpful Report

Posted 7 years ago

“Extremely helpful and courteous service. Highly recommended.”

Helpful Report

Posted 7 years ago

“I received my bag very quickly and the quality is very good. I ordered a 3/4 size but the bag has 1/2 on it. It is a tight fit. I have emailed yourselves to confirm the size of the bag but I have not received a reply.”

Helpful Report

Posted 7 years ago

Bass Bags is rated 4.8 based on 1,494 reviews