Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,507 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,507 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

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Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 1st March 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was surprised by how fast my case was delivered. It is also well designed and the purchasing process was really easy.”

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Posted 4 years ago

“As usual, a speedy and efficient service from Bass Bags.”

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Posted 4 years ago

“This Is the second time I have ordered from BassBags and very happy with the whole process.Many thanks...”

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Posted 4 years ago

“Great service at a good price. Many thanks”

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Posted 4 years ago

“Excellent helpful service. The cello was delivered to the door by Bass Bags themselves and was really well setup with the Larsen strings. I am delighted with the instrument; it sounds great for a student instrument.”

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Posted 4 years ago

“David was great, very helpful and dealt with my purchase in a very professional manor Good prices too ! Will use them again”

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Posted 4 years ago

“This is the first time I have used Bass Bags and I am very impressed with their competitive prices, prompt service and free delivery as well as email updates about my order. I needed some new strings and rosin for my cello and, having done some extensive research, decided I would like to try a full set of Evah Pirazzi Gold Strings and Pirastro Cello Rosin. A friend of mine very generously bought the A and D for me as a present and I then ordered the C and G and rosin from Bass Bags. My order arrived within 3 days and I am delighted with my new strings; they and the rosin have made such a difference to my lovely cello which now sings with a deep resonance; string-crossing and double stops are easier too. Well done, Bass Bags - I shall certainly use you again!”

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Posted 4 years ago

“Fantastic as always”

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Posted 4 years ago

“Bass Bags, always my number one choice for Cello and Bass. Fantastic service and well informed advice.”

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Posted 4 years ago

“Fantastic service, I ordered the wrong thing and it was sorted over night. Refund was given timely and the replacement product sent out and received in 3 days flat. I will be ordering from Bass Bags in the future. Fabulous - thank you!”

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Posted 4 years ago

“The best strings I’ve ever played with. They came earlier than expected in the mail”

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Posted 4 years ago

“Excellent service from start to finish. David was fantastic in advising what cello’s would be best for our son. Ordering was easy, they have the ability of setting them up correctly with their luthier service and was delivered to us within days. My son absolutely loves his Eastman cello, it sounds amazing and his music teacher is really impressed to. Will definitely use them again. Thank you for all your help.”

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Posted 4 years ago

“So far, so good!”

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Posted 4 years ago

“Excellent stool for my son to use playing his double bass - currently on the shortest setting (he's almost 6) and looks like it will last a long time. Music stand great value for money - initially couldn't work out how to open it up, but fantastic customer service with quick advice on what I was doing wrong!”

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Posted 4 years ago

“Really pleased with my Larsen 'soloist' cello A string. Previously used Larsen and I can notice the difference with the 'soloist' version. Very clear response to high notes and harmonics. Also appreciate free delivery. Thanks.”

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Posted 4 years ago

“The ordering process was straight forward and the case arrived well-packaged within a couple of days.”

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Posted 4 years ago

“Great service and prompt delivery. Original strings I ordered online were out of stock but got a response back straight away offering a good choice of alternatives.”

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Posted 4 years ago

“Always excellent advice. Very well informed. Speedy delivery. I love my new strings.”

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Posted 4 years ago

“I would not hesitate to recommend Bass Bags. Their customer service is excellent. I had to exchange a violin case as the first was not suitable for my bows. Helen dealt with the problem efficiently and with good grace. It was so refreshing to deal with such a well-run and polite company. Thank you so much for all your help. Linda Stevens”

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Posted 4 years ago

“Excellent service. My new case arrived within 48 hours of ordering, was carefully packaged and in perfect condition. Highly recommend Bassbags. Augusta Harris BBC Symphony Orchestra.”

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Posted 4 years ago

Bass Bags is rated 4.8 based on 1,507 reviews