Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,489 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,489 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

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Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 1st March 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“BB have a great selection - and in stock. Very speedy turnaround time.”

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Posted 3 months ago

“Love my bag and can't believe he low price Thanks so much H Booth”

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Posted 3 months ago

“This is an outstanding service! I was struggling to find geared pegs for my viola da gamba and they were so helpful and patient with helping me source what i needed. I would recommend Bass Bags without any hesitation, everything is very prompt and efficient - calls and emails answered quickly.”

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Posted 4 months ago

“Found me the right sized bag to fit my bass. Promptly delivered.”

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Posted 4 months ago

“FABULOUS CASE! Sadly I didnt recieve a should strap or reply from the company which seemed a shame after such a huge expense. My 12 year old son will find it hard to carry.”

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Posted 4 months ago

“Great guys ! thanks , Will.”

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Posted 4 months ago

“Fantastic quality. Superb. Very pleased with my new cornett case. It’s now safe.”

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Posted 5 months ago

“Excellent service. I will definitely buy from Bass Bags again.”

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Posted 5 months ago

“Couldn’t be happier with the service. Everything from my initial enquireies to the delivery of the bass itself was dealt with perfectly. Thank you.”

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Posted 5 months ago

“Excellent service”

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Posted 5 months ago

“Cello case exactly as advertised. Seems good value. Quick delivery.”

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Posted 6 months ago

“My violin arrived right on time, well packed and was exactly as advertised.”

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Posted 6 months ago

“Good quality product that arrived quickly.”

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Posted 6 months ago

“This is the first time I have used this company, and will most defintiely NOT be my last! The customer support and service was outstanding, I was given really helpful adivce and staff went out of their way to make sure that I was getting exactly what I needed. I really appreciated it and now have one very happy daughter playing away!”

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Posted 6 months ago

“My order was dispatched and delivered quickly, and arrived in good condition.”

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Posted 6 months ago

“Received my first set of dirty gut colour strings having played a bass in France with them on and I’m really pleased with the sustain, texture and sound with these strings. Well happy 😃”

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Posted 6 months ago

“I bought a pot of POPS and it arrived in great time and condition. Thank you guys. I'm in need of a new bass bag and I'll have a look at yours soon.”

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Posted 6 months ago

“It took over a month for the order to arrive because one Lark rubber foot ordered was out of stock. At no time was I notified that there was a problem with the order so I was expecting it to arrive within the 5 days as quoted on the website. This was in spite of sending a reminder email to Bass Bags after 11 days that I haad not received the order. I had begun to suspect that the delivery had been lost in the post. Perhaps a method of dealing with pending orders could be put in place so that notification of the delay is sent to the customer. It has changed my confidence when placing orders with Bass Bags.”

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Posted 6 months ago

“A good range of double bass strings, and amazing customer service. Went above and beyond by calling me to check my order and by pursuing a difficult to locate product. My order arrived promptly and well-packaged. Wouldn’t hesitate to use them again or recommend to others”

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Posted 7 months ago

“After getting some very helpful advice on the phone, I bought a Dorfler Bow Cello Pernambuco No.16. I am really pleased with it. As a beginner, it has transformed my playing and the sounds that my cello makes. I've also ordered a new set of Prelude strings and they are on the way. Ill have to save up for a new cello though! Looking forward to a long relationship with this company.”

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Posted 7 months ago

Bass Bags is rated 4.8 based on 1,489 reviews