Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,508 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,508 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

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Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 1st March 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

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“Efficient and accommodating: a splendid service.”

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Posted 9 years ago

“Super quick, super friendly service - would heartily recommend!”

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Posted 9 years ago

“The bag was largely as expected, it does what it says it does. It appears to be well made and finished indeed and looks very stylish. I paid for economy delivery, but it arrived in two days, excellent.”

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Posted 9 years ago

“Quick delivery, fresh rosin. A*”

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Posted 9 years ago

“Bass Bags have been delightful to work with. We hired a cello for our daughter and the teacher at school had definite ideas about her instrument. Bass Bags have been patient and very good at resolving issues as they arise. We have had to change strings, adjust the set up, and jump through hoops to appease the teacher. All along we have had excellent advice and service from David, and recommend them highly. Oh, and the cello sounds lovely.”

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Posted 9 years ago

“Very prompt service and swapped size double bass really quickly for me.”

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Posted 9 years ago

“Always helpful and great service.”

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Posted 9 years ago

“I ordered a David Gage Realist Copperhead Double Bass pickup on next day delivery. Next day it came, or just the box. I called Bass Bags who and they immediately re-sent a new pickup which came the followig day. I fitted it at lunchtime in time to test it and play it at its first gig the day. The pickup is really good, a really clear and transparent representation of the Double Bass. Although there was a delivery hiccup (not BassBags fault) BassBags did there best to remedy the situation in time and Mr David Morgan called several times to check progress and give advice. A truly excellent service, I felt like I was being handled by friends. Thank you. Joe Martin, Kent.”

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Posted 9 years ago

“Awesome case - very convienent for teaching!!”

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Posted 9 years ago

“Excellent product, good price, good service. Thanks!”

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Posted 9 years ago

“Fantastic service from my initial enquiry to delivery this week. My daughter loves the cello, excellent sound already. Thank you so much.”

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Posted 9 years ago

“Thank you David for your good service, and safe delivery of my son's ¼ bass. A great start to what I hope will be a pleasurable journey playing the double bass! - HB, West Sussex”

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Posted 9 years ago

“The clarinet case is very small and neat. The price is very reasonable and the service quick and efficient. Thank you.”

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Posted 9 years ago

“I'm new to the world of double bass playing but I was given expert advice right from the word go which gave me confidence. It even went as far as a quick lesson on getting the instrument in and out of the car. I was thoroughly impressed with the communication and professionalism of Bass Bags and although it is not he cheapest service I do feel like it is truly designed with musicians in mind. The service is friendly and flexible, I would certainly recommend it.”

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Posted 9 years ago

“Excellent service and quick delivery. The case looks pretty robust, especially for the price. Overall very good service”

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Posted 9 years ago

“Better than outstanding. Ordered 4 pm on Friday and we had it by 9.00 am Saturday. Knowledgeable and courteous. Product worked fine, too.”

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Posted 9 years ago

“Outstanding service from a small family run business with personal attention to detail. My wife hadn't played the cello since her school days so the option to rent for three months with the option to buy at the end of the agreement was perfect. Needless to say we purchased the cello which is a quality instrument and comes complete with a good bag and bow for far less than the same purchased from a music shop. Ken Strachan”

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Posted 9 years ago

“I needed a bass saxophone bag - quiet unusual - and I found one with BassBags. I needed some extra informations about the bag, and they were very responsive by phone. The product was fully conform to the specs and shipped in time (UK -> France). The finition quality is really good, and the bag is made by and at the company workshop (not imported), which really matters to me. I warmly recommend! François”

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Posted 9 years ago

“I loved the service I got from Bassbags when hiring a double bass from them. Everything was wonderful, the instrument sounds gorgeous and the bow is good for student quality. Price-wise, I've seen that they compare favourably to other string retailers and they will deliver to anywhere!. There was a slight problem with my instrument upon reception, a buzzing on the G string. However, bassbag dealt with that swiftly (it just needed a string change) and at no charge. Excellent service.”

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Posted 9 years ago

“Received excellent advice regarding cello hire , very good service overall”

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Posted 9 years ago

Bass Bags is rated 4.8 based on 1,508 reviews