Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,499 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,499 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

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Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 1st March 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

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“Excellent product, good price, good service. Thanks!”

Helpful Report

Posted 9 years ago

“Fantastic service from my initial enquiry to delivery this week. My daughter loves the cello, excellent sound already. Thank you so much.”

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Posted 9 years ago

“Thank you David for your good service, and safe delivery of my son's ¼ bass. A great start to what I hope will be a pleasurable journey playing the double bass! - HB, West Sussex”

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Posted 9 years ago

“The clarinet case is very small and neat. The price is very reasonable and the service quick and efficient. Thank you.”

Helpful Report

Posted 9 years ago

“I'm new to the world of double bass playing but I was given expert advice right from the word go which gave me confidence. It even went as far as a quick lesson on getting the instrument in and out of the car. I was thoroughly impressed with the communication and professionalism of Bass Bags and although it is not he cheapest service I do feel like it is truly designed with musicians in mind. The service is friendly and flexible, I would certainly recommend it.”

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Posted 9 years ago

“Excellent service and quick delivery. The case looks pretty robust, especially for the price. Overall very good service”

Helpful Report

Posted 9 years ago

“Better than outstanding. Ordered 4 pm on Friday and we had it by 9.00 am Saturday. Knowledgeable and courteous. Product worked fine, too.”

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Posted 9 years ago

“Outstanding service from a small family run business with personal attention to detail. My wife hadn't played the cello since her school days so the option to rent for three months with the option to buy at the end of the agreement was perfect. Needless to say we purchased the cello which is a quality instrument and comes complete with a good bag and bow for far less than the same purchased from a music shop. Ken Strachan”

Helpful Report

Posted 9 years ago

“I needed a bass saxophone bag - quiet unusual - and I found one with BassBags. I needed some extra informations about the bag, and they were very responsive by phone. The product was fully conform to the specs and shipped in time (UK -> France). The finition quality is really good, and the bag is made by and at the company workshop (not imported), which really matters to me. I warmly recommend! François”

Helpful Report

Posted 9 years ago

“I loved the service I got from Bassbags when hiring a double bass from them. Everything was wonderful, the instrument sounds gorgeous and the bow is good for student quality. Price-wise, I've seen that they compare favourably to other string retailers and they will deliver to anywhere!. There was a slight problem with my instrument upon reception, a buzzing on the G string. However, bassbag dealt with that swiftly (it just needed a string change) and at no charge. Excellent service.”

Helpful Report

Posted 9 years ago

“Received excellent advice regarding cello hire , very good service overall”

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Posted 9 years ago

“From our first phone call Bassbag have been nothing but first class , would recommend without a doubt”

Helpful Report

Posted 9 years ago

“Having been let down by other suppliers I discovered BassBags - from first contact the updates on locating and suplying a Bass double bow case were first class. The Gewa case supplied is both attractive and strong, internally the shaped cushioning holds the bows perfectly. The service provided by BassBags has vastly exceeded my expectations - a BIG THANK YOU to David and his team”

Helpful Report

Posted 9 years ago

“Very helpful, great communication and great customer service.”

Helpful Report

Posted 9 years ago

“I've had a superb service from Bass Bags. Very prompt, helpful and friendly from the very first e-mail enquiry I made about hiring a 1/4 size 'cello for my daughter. A very thoughtful and friendly, personalised, no fuss service. It's a straight forward and inexpensive monthly direct debit payment. My daughter is enjoying her 'cello playing and when she needs to progress to a half size 'cello we'll be looking to continue with Bass Bags. I highly recommend this service.”

Helpful Report

Posted 9 years ago

“I hired a bass for a choir touring in the UK. Bass bags could not have been more helpful, from advice on what to hire, being available on a Saturday afternoon to collect. The bassist commented on the high quality of the instrument set up and sound. I would recommend to anyone needing to hire musical equipment.”

Helpful Report

Posted 9 years ago

“I am very pleased with the product I purchased and happy that it was delivered promptly.”

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Posted 9 years ago

“I am very sarisfied with the purchase and the shipment.”

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Posted 9 years ago

“Absolutely delighted with both the single & double clarinet cases. Well padded and comfortable to carry.”

Helpful Report

Posted 9 years ago

Bass Bags is rated 4.8 based on 1,499 reviews