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Bass Bags Reviews

4.8 Rating 1,493 Reviews
97 %
of reviewers recommend Bass Bags
4.8
Based on 1,493 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Bass Bags Reviews

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

Write Your review

Bass Bags 5 star review on 18th April 2024
Claire Marvell
Bass Bags 5 star review on 1st March 2024
Claire Marvell
Bass Bags 5 star review on 6th February 2023
William O'Meara
Bass Bags 5 star review on 6th February 2023
William O'Meara
Bass Bags 5 star review on 6th February 2023
William O'Meara
Bass Bags 5 star review on 25th October 2022
Will Thomas
Bass Bags 5 star review on 3rd June 2022
Legrady Matyas
52
Anonymous
Anonymous  // 01/01/2019
Cheap fast and reliable.
Helpful Report
Posted 2 years ago
Exelent service from the lady that took the order, item was delivered within 2 days and very good value for the money, thank you very much. Mrs J Mason
Helpful Report
Posted 2 years ago
Premise: I live in Sardinia island (Italy). I ordered a product that is practically unavailable in all of Europe and it arrived home in just over a week. Everything perfect except for shipping and customs fees for a 10 € cable I paid a total of almost 50 €. God save the Queen and Bassbags
Helpful Report
Posted 2 years ago
Everything is great, the service is super.
Helpful Report
Posted 2 years ago
The responses I got to my enquiries, email and telecon., were great. The advice I got was more than helpful. The product (an expensive little practice amp) and delivery lived up to expectations. In a fortnight or so I'm going to place another couple of orders. Bass Bags is a proper good outfit - I'd recommend them. JL
Helpful Report
Posted 2 years ago
I ordered strings online, which was very easy and paid for them, very easy. I then found that I had ordered the wrong strings, so I emailed and received a speedy reply from Helen who sorted everything out without any fuss. The strings arrived promptly. Thanks Bass Bags, I will definitely use you again.
Helpful Report
Posted 2 years ago
I returned for Bassbags because my previous experience with them was good. Everything was fine. This time I made an order of 1. a cello hire package of Primavera 200 (again) and 2. an additional set of strings all delivered in one go. But what I got is the additional set of strings already put on the instrument of P200 package. This is clearly a very bad customer service this time to deny customers' request without notifying them.
Helpful Report
Posted 2 years ago
Item arrived quickly and as described.
Helpful Report
Posted 2 years ago
The website has comprehensive lists, pictures and descriptions of strings, which makes it easy to choose. The order arrived in good time.
Helpful Report
Posted 2 years ago
The bass bag I received was excellent, It arrived in time for my move, and was a really good fit for my Victorian double bass. I was a little surprised to receive it because we had quite a lot of confusion over the order, but I was very glad when it came thank you
Helpful Report
Posted 2 years ago
I have been dressing here for several years, everything is great - the service, the quality of things, a nice price tag.
Helpful Report
Posted 2 years ago
Got a decent student model cello hire several months before. It was a good service. I stopped the hire just because leaving UK.
Helpful Report
Posted 2 years ago
An issue with my order was sorted quickly and professionally by the next day.
Helpful Report
Posted 2 years ago
Superb and rapid service.
Helpful Report
Posted 2 years ago
Excellent prompt service and the Willner Piccolino is a very well designed neat little metronome
Helpful Report
Posted 2 years ago
Fantastic strings and service , got them through the post early no hassle.
Helpful Report
Posted 2 years ago
I used Bass Bags on the recommendation of a friend. The service was excellent - easy to order online, very swift delivery, well packed.
Helpful Report
Posted 2 years ago
The strings arrived very quick and the product was exactly what it was announced.
Helpful Report
Posted 2 years ago
Quick and efficient service as usual
Helpful Report
Posted 2 years ago
Always a great service and fantastic tips and advice.
Helpful Report
Posted 2 years ago
Bass Bags is rated 4.8 based on 1,493 reviews