Bass Bags Reviews

Name: Bass Bags
Address: The Old Brewery, Duffield Road, Little Eaton, Derby
Rating: 4.84

4.8 Rating 1,494 Reviews

97 %

of reviewers recommend Bass Bags

4.8

Based on 1,494 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Bass Bags:

Musical instrument sales, hire, repair and accessories.

Visit Website

Phone:

01332 840 391

Email:

support@bassbags.co.uk

Location:

The Old Brewery, Duffield Road, Little Eaton
Derby
DE21 5DS

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Bass Bags 5 star review on 18th April 2024

Claire Marvell

Bass Bags 5 star review on 1st March 2024

Claire Marvell

Bass Bags 5 star review on 6th February 2023

William O'Meara

Bass Bags 5 star review on 25th October 2022

Will Thomas

Bass Bags 5 star review on 3rd June 2022

Legrady Matyas

Anonymous

Anonymous // 01/01/2019

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“Absolutely brilliant guys ! - there will be another order again soon ! Many thanks , Will.”

Helpful Report

Posted 4 years ago

“excellent service”

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Posted 4 years ago

“Quick delivery.”

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Posted 4 years ago

“Easy to order on the website, fast delivery, well packed, excellent product.”

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Posted 4 years ago

“Compared to the superior quality and protection provided by other gigbags, eg. Tom&Will or Fusion, this is expensive for what it is. However, it's the only one I can find which fits a cornet, several mutes and music in the one bag, so is more functional than the others. Item arrived promptly the day after ordering.”

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Posted 4 years ago

“Great service. Delivered very quickly for such a large item. Very friendly on phone. Item packed well. A very satisfied customer!”

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Posted 4 years ago

“Quick service at best price. Thank you!”

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Posted 4 years ago

“Ordered my new cello case on a Sunday evening and it arrived Tuesday morning so very quick delivery. My old case weighs over a stone without the cello in it so I wanted a lighter case with wheels as I’m not getting any younger. The Sinfonica is a beautiful case and just what I needed. Love the blue colour!”

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Posted 4 years ago

“I had the end pin replaced on my double bass. Excellent quality pin fitted very neatly and I collected the bass the next day. Not cheap but I'm sure other local dealers would charge at least the same.”

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Posted 4 years ago

“Speedy delivery, good comms, an excellent service from Bass Bags as usual.”

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Posted 5 years ago

“Very happy customer! Ordering our cello string was easy, the web site is easy to navigate and delivery was as fast as stated with standard delivery. This was our first order and I am very happy that everything went without any problems, will be ordering again. Thank you very much for your service! Natasha”

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Posted 5 years ago

“I ordered on line then needed to ring the shop to change the colourstrings I had ordered. The person on the phone was really knowledgeable about all things double bass related. No hesitation in recomending them again. Arthur Fuxache from The United Stoat of America”

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Posted 5 years ago

“Helpful, friendly company and excellent service. Everything I have bought from them has been delivered promptly. Highly recommended.”

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Posted 5 years ago

“order received in good time, well described on web site, would use them again.”

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Posted 5 years ago

“Good service from start to finish.”

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Posted 5 years ago

“Excellent service. All questions answered and the product delivered faster than expected.”

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Posted 5 years ago

“This pouch is the perfect replacement for use in my Kim Walker bag! Bought one for myself and another for a friend.”

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Posted 5 years ago

“The package did not arrive within 5 working days as stated when I purchased the item (but it is Christmas so the delay was understandable). However, when my daughter tried to put her standard Stentor 1/8 size violin in the case having unwrapped it today, it wouldn't fit. Not even close. Total waste of money and unfortunately not likely to risk purchasing anything like this online again as a result.”

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Posted 5 years ago

“I purchased a Realist David gage pick-up from "Bass Bags" because The advertised price was the lowest that I found online. Additionally,the proprietor was helpful and friendly,answering all my queries etc. Therefore,the service that I received was excellent.”

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Posted 5 years ago

“The item had a stain on it, and when I sent a picture to Bass Bags, they responded promptly and offered me a replacement or a discount. At all times they were helpful and courteous.”

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Posted 5 years ago

Bass Bags is rated 4.8 based on 1,494 reviews